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Time: About11pm ET on May 11, 2018Zone: Sandswept IslesBug: The Subject S quest chain appears to have gotten stuck in between "Escort Subject S to Safety" and "Defeat all the Laboratory Security Golems". Subject S and the test subjects are just standing outside the Tunnel Access Delta PoI and have been for over two hours now. The security golem model is standing in front of them, but it is not targetable, and can not be interacted with. To my knowledge, this event chain is not tied to either of the map's metas, so it's not being held up by them. I also checked that the first event "Free Subject S by Destroying the Shield Generators" wasn't up. The test subject who starts the chain seems to still be locked in his cell and has been for over two hours, presumably because Subject S is already loose.

I did not actually see the event become stuck, it wasn't working when I got into the map, with other players complaining about it in map chat. I did investigate and attempt to kickstart the event by getting nearby neutral mobs to attack the skritt and also by applying buffs to them, (I've sometimes seen those help move stuck events along) but there was no effect. I tried to get nearby creatures to kill the test subjects in hopes of having them respawn, but I can only get one hermit crab to hold aggro and it doesn't deal nearly enough damage to kill even one of the test subjects.

I was unable to confirm if the issue existed on other maps. I've rarely seen Sandswept Isles have an overflow map, so finding another map to switch to is difficult.

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@"Esoliken.7543" said:I have been waiting for this event to spawn all day today, and its not. This event is completely broken and I can't complete Redeeming: IG-whatever. This is frustrating since I have tried for several weeks.

Just sitting here forever!dmTtVkk.jpg

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@"Esoliken.7543" said:I have been waiting for this event to spawn all day today, and its not. This event is completely broken and I can't complete Redeeming: IG-whatever. This is frustrating since I have tried for several weeks.

Just sitting here forever!dmTtVkk.jpg

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It is still bugged. I've been trying to get this event done for Redeeming IG-6417 for 4 days. At times I've spent even an hour trying to see if the Subject S would move but nothing. It is still the same as the screenshot posted by Esoliken. Please Anet, fix this!!! Oh, and before I forget, I keep getting in same map over and over, the last number of the map IP is 61:0

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@"Kyuuketsuki.2675" said:It is still bugged. I've been trying to get this event done for Redeeming IG-6417 for 4 days. At times I've spent even an hour trying to see if the Subject S would move but nothing. It is still the same as the screenshot posted by Esoliken. Please Anet, fix this!!! Oh, and before I forget, I keep getting in same map over and over, the last number of the map IP is 61:0

If you can, immediately after reset is one of the most active times on the US servers for that map; you are most likely to get a "fresh" map instance then.

Clearly this is not a solution, but it is a work-around that got me my Subject S and, thus, backpack. Until ANet fix the underlying issue, hopefully this is sufficient.

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  • 1 month later...

@SlippyCheeze.5483 said:

@"Kyuuketsuki.2675" said:It is still bugged. I've been trying to get this event done for Redeeming IG-6417 for 4 days. At times I've spent even an hour trying to see if the Subject S would move but nothing. It is still the same as the screenshot posted by Esoliken. Please Anet, fix this!!! Oh, and before I forget, I keep getting in same map over and over, the last number of the map IP is 61:0

If you can, immediately after reset is one of the most active times on the US servers for that map; you are most likely to get a "fresh" map instance then.

Clearly this is not a solution, but it is a work-around that got me my Subject S and, thus, backpack. Until ANet fix the underlying issue, hopefully this is sufficient.

Still bugging (for me, at least) as of today (June 29). Event progressed all the way to the fight with the security golem(s), which were successfully defeated - then just sat there.

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@Doghouse.1562 said:

@"Kyuuketsuki.2675" said:It is still bugged. I've been trying to get this event done for Redeeming IG-6417 for 4 days. At times I've spent even an hour trying to see if the Subject S would move but nothing. It is still the same as the screenshot posted by Esoliken. Please Anet, fix this!!! Oh, and before I forget, I keep getting in same map over and over, the last number of the map IP is 61:0

If you can, immediately after reset is one of the most active times on the US servers for that map; you are most likely to get a "fresh" map instance then.

Clearly this is not a solution, but it is a work-around that got me my Subject S and, thus, backpack. Until ANet fix the underlying issue, hopefully this is sufficient.

Still bugging (for me, at least) as of today (June 29). Event progressed all the way to the fight with the security golem(s), which were successfully defeated - then just sat there.

Dang, you got to trigger the bug, not just run into it. That bites. The good news is every patch brings a new reset, so a new chance. The bad news is, whatever causes these stalls is apparently quite difficult to find and/or fix, so they can persist for vastly longer than I would have expected.

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  • 2 weeks later...
  • 3 weeks later...

July 29, 2018 and I made the mistake of trying to complete the back piece now of all times. Escort Subject S still bugged, sitting outside with his posse still as Motherfurer.6798 explained. Now if I can just complete Serpent's Ire (only completed once the first week when Sandswept Isles came out) For the love of God its been months, fix this bug please

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@SlippyCheeze.5483 said:

@"Kyuuketsuki.2675" said:It is still bugged. I've been trying to get this event done for Redeeming IG-6417 for 4 days. At times I've spent even an hour trying to see if the Subject S would move but nothing. It is still the same as the screenshot posted by Esoliken. Please Anet, fix this!!! Oh, and before I forget, I keep getting in same map over and over, the last number of the map IP is 61:0

If you can, immediately after reset is one of the most active times on the US servers for that map; you are most likely to get a "fresh" map instance then.

Clearly this is not a solution, but it is a work-around that got me my Subject S and, thus, backpack. Until ANet fix the underlying issue, hopefully this is sufficient.

Still bugging (for me, at least) as of today (June 29). Event progressed all the way to the fight with the security golem(s), which were successfully defeated - then just sat there.

Dang, you got to trigger the bug, not just run into it. That bites. The good news is every patch brings a new reset, so a new chance. The bad news is, whatever causes these stalls is apparently quite difficult to find and/or fix, so they can persist for vastly longer than I would have expected.

At least we seem to have figured out exactly which part of the quest chain causes the stall. If it's specifically in the transition from the security golem battle to finishing the chain, that should narrow it down a bit more for somebody trying to fix this.

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@Chelsy.9021 said:July 29, 2018 and I made the mistake of trying to complete the back piece now of all times. Escort Subject S still bugged, sitting outside with his posse still as Motherfurer.6798 explained. Now if I can just complete Serpent's Ire (only completed once the first week when Sandswept Isles came out) For the love of God its been months, fix this bug please

For those that are still needing Serpents Ire for the backpiece, [bOSH] does the meta every other Saturday night (we will be doing it on 8/4) and we have been very successful so far at it, look for the adverts for the Super Train in LFG since we will start at reset, run through the normal gauntlet of World Bosses then head to Maguuma for the HoT Meta events to build up our 3 squads before heading to Serpents Ire, this would put SI occurring around 3am eastern time Sunday morning technically (7am server time). (or just look for me online tomorrow since I will be one of the two main commanders through the entire event)

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  • 3 weeks later...

@Zydra.5470 said:great job bug fixing team. It has been almost 4 months and the bug is still there. Can't make the back piece, what a waste of time.

Hey, the Hearts and Minds updraft bug lasted several years, and I've heard accounts it's still hanging around in some form or another. As long as there's a workaround (in this case, waiting until a patch and the map is reset), no matter how obnoxious that workaround is to use, it's going to be on the back burner.

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