VladSnakeDragon.7658 Posted May 28, 2018 Share Posted May 28, 2018 Last week, I opened up a ticket with Anet support, but have had no response, so hoping the forums might give me any info and such, since this bug, for fear of loss, has made me stop playing the game (Beyond getting the daily login reward).I was gathering materials to craft my Exotic Viper's Light Armor set, since I already had most of them. I used some gems to convert about 100 gems to 20 gold, to get the last bits, mainly the 160 odd Hardened Leather Sections. When I clicked "Craft All" to process the sections into Squares, I only got 5 Cured Hard Leather Squares. I have no idea what happened, as each Square takes 3 Sections to craft. And I had enough for the 55 that I needed to craft.The materials were in my inventory, my black lion trader had no pick-up orders, nor was there any leather sections in my inventory or bank, or the material storage.This is the image I linked in the support ticket: https://i.imgur.com/caJMHZK.jpgI have no idea what to do. I haven't been playing the game, since it was effectively real money that was converted to gold, and the items simply seemed to disappear. Even though it was a few dollars in gems, it was still real money that simply disappeared.It's been a week, and support has not contacted me back at all, nor was there anything aside from "If you want to add more, reply to this email" that I got as an automated response on opening the ticket. I asked for an update a few days ago, and still have not heard anything.For any support members reading, the open ticket is Ticket #6911711 Link to comment Share on other sites More sharing options...
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