Horridrim.4876 Posted September 22, 2017 Share Posted September 22, 2017 i'm having same problems here. for those who bought addon in pre order its pretty annoing if you get a release date, you launch on release date and supplier doesn't deliver for what you paid for. its the second addon with those disastrous release. and for me it's a shame if people start joking as usual telling you "never play on patch day".back to topic:Entering a story instance results in following options.1.) Instance error (as many others posted before)2.) infite loading loop3.) infinite loading loop followed by disconnect4.) lions arch which was very slow on connect before release is now horribly slow than before Link to comment Share on other sites More sharing options...
kaat.8237 Posted September 22, 2017 Share Posted September 22, 2017 First time trying to load new story instance, LONG load, two different music sets, then "Lost connection....7:0:0:1026:101" to white screen then desktop.Reloaded the game, got in, then got "InstanceCreate failed Error=1036; product=9; Module=18; Line=624" in chat box. Tried to enter instance again, and nothing happened.Logged my self out then in again.Loading after character selection bugged game to my desktop with the game and music in the background, but no access. This happened twice.Got logged into LA again, finally, tried to enter story instance again, and had the same thing happen as in the first line of this post.All of this happened on my Ranger, EU, Gunner's Hold. Link to comment Share on other sites More sharing options...
AllDryKhaki.4028 Posted September 22, 2017 Share Posted September 22, 2017 Just as i got in i got Dced ... sigh Link to comment Share on other sites More sharing options...
Temihal.8651 Posted September 22, 2017 Share Posted September 22, 2017 @hugo.4705 said:Stop trying to log in the instance, use tp to a friend! Ah remember,... you can't!!! if you haven't done the story, thanks Anet! Why adding teleport to friend if cannot be used on LS3 missed maps and bugged maps instance, very helpful!!So guys, just enjoy your new specs and do some tyria/hot map completition, that's it! :)Ita actually works, I used it to get to the first map.But you won't get the mounts until you do the story. Link to comment Share on other sites More sharing options...
Nika.3946 Posted September 22, 2017 Share Posted September 22, 2017 can't enter first story instance at all , tried with 2 of my characters , everytime i am crashing Link to comment Share on other sites More sharing options...
Zealoux.5142 Posted September 22, 2017 Share Posted September 22, 2017 can we have some compensation? Link to comment Share on other sites More sharing options...
Orpheal.8263 Posted September 22, 2017 Share Posted September 22, 2017 Passed by now after some time finally the prologue instance, just to get the same problem on the airship again .. sigh, I just want ot get finally to Elona . "god" darn it Link to comment Share on other sites More sharing options...
Basileya.4051 Posted September 22, 2017 Share Posted September 22, 2017 The same issue. I hope you will be able to solve the problem. Link to comment Share on other sites More sharing options...
DrakeDK.9527 Posted September 22, 2017 Share Posted September 22, 2017 I can't belive that... When we play pof? No one of 8 characters are able to play first istance... Link to comment Share on other sites More sharing options...
Valdor.8142 Posted September 22, 2017 Share Posted September 22, 2017 RAAAAAAAAaaaaaaaaaaaaaaaaaaaage!!! *Cough I keep crashing this make me cry! Link to comment Share on other sites More sharing options...
ClearArrow.2583 Posted September 22, 2017 Share Posted September 22, 2017 So it's been 4 hours and 38 minutes of crashes trying to get into that bloody instance while all my friends are waiting for me in the new map! Yet I cannot follow! Link to comment Share on other sites More sharing options...
Berserkeremir.4631 Posted September 22, 2017 Share Posted September 22, 2017 @Dara Potocska.8196 said:Hello everyone,The server team is still working on the instance create errors. For now, you can continue to try to enter till you can get in. Thanks!You need to officially apologize from every player and atone for your masive mistake. You better start gifting realy good things to every player who has bought the expasion. Link to comment Share on other sites More sharing options...
ArenaNet Staff Dara Potocska.8196 Posted September 22, 2017 ArenaNet Staff Share Posted September 22, 2017 We're still working on the "error InstanceCreate failed. Error=1036" issue. However, we are also aware of folks crashing while in their stories. To help us organize and pass along your information, could you guys please answer:If you have "error InstanceCreate failed. Error=1036" what server group are you playing in? (Ie: NA, EU, China)If you have a different error, are you getting an error message and what is it?Thank you everyone! Link to comment Share on other sites More sharing options...
Erebus.7568 Posted September 22, 2017 Share Posted September 22, 2017 @Dara Potocska.8196 said:Hello everyone,The server team is still working on the instance create errors. For now, you can continue to try to enter till you can get in. Thanks!sadly still not working.any eta's on when this might be fixed? will just go do something else if it will take all night ^^btw: would have been nice to not gateway the pof area behind the storyline as this bug is removing the ability to explore the new area ^^ Link to comment Share on other sites More sharing options...
Shylock.4653 Posted September 22, 2017 Share Posted September 22, 2017 @ClearArrow.2583 said:So it's been 4 hours and 38 minutes of crashes trying to get into that bloody instance while all my friends are waiting for me in the new map! Yet I cannot follow!Maybe that's the first "Wonder" to discover with PoF. ;) Link to comment Share on other sites More sharing options...
Rinn.2375 Posted September 22, 2017 Share Posted September 22, 2017 @"Dara Potocska.8196" said:We're still working on the "error InstanceCreate failed. Error=1036" issue. However, we are also aware of folks crashing while in their stories. To help us organize and pass along your information, could you guys please answer:If you have "error InstanceCreate failed. Error=1036" what server group are you playing in? (Ie: NA, EU, China)If you have a different error, are you getting an error message and what is it?Thank you everyone!I have the error InstanceCreate failed. Error=1036. EU, Piken Square Link to comment Share on other sites More sharing options...
winuz.6147 Posted September 22, 2017 Share Posted September 22, 2017 error InstanceCreate failed. Error=1036. EU, Piken Square and i have the loading problem where the instance is stuck on loadingscreen. Link to comment Share on other sites More sharing options...
Marz.1067 Posted September 22, 2017 Share Posted September 22, 2017 @"Dara Potocska.8196" said:We're still working on the "error InstanceCreate failed. Error=1036" issue. However, we are also aware of folks crashing while in their stories. To help us organize and pass along your information, could you guys please answer:If you have "error InstanceCreate failed. Error=1036" what server group are you playing in? (Ie: NA, EU, China)If you have a different error, are you getting an error message and what is it?Thank you everyone!Same ErrorAurora Glade- EU Link to comment Share on other sites More sharing options...
ConfusedDave.4271 Posted September 22, 2017 Share Posted September 22, 2017 I'm unable to load the first instance - Sparking the Flame (Prologue).It just hangs for a number of minutes, then eventually re-launches the client.I have also seen the "InstanceCreate failed. Error=1036" once - I'm in EU. Link to comment Share on other sites More sharing options...
Quam.7218 Posted September 22, 2017 Share Posted September 22, 2017 If you have "error InstanceCreate failed. Error=1036" what server group are you playing in? (Ie: NA, EU, China)EU, Blacktide Link to comment Share on other sites More sharing options...
Mezri.5890 Posted September 22, 2017 Share Posted September 22, 2017 I am getting Error=1036. And disconnected while loading the first story instance on one of the new maps when error 1036 is not present.I am in EU, Gunner's Hold. Link to comment Share on other sites More sharing options...
Heksaeder.5807 Posted September 22, 2017 Share Posted September 22, 2017 @"Dara Potocska.8196" said:We're still working on the "error InstanceCreate failed. Error=1036" issue. However, we are also aware of folks crashing while in their stories. To help us organize and pass along your information, could you guys please answer:If you have "error InstanceCreate failed. Error=1036" what server group are you playing in? (Ie: NA, EU, China)If you have a different error, are you getting an error message and what is it?Thank you everyone!Got the InstanceCreate error, on EU, Jade Sea. Link to comment Share on other sites More sharing options...
Randulf.7614 Posted September 22, 2017 Share Posted September 22, 2017 My guild leader got that message - EU Gunnars Hold. I haven't had any of the crashes, but I get regular DC's and rollbacks. in the first map. Link to comment Share on other sites More sharing options...
RockinTalvin.9824 Posted September 22, 2017 Share Posted September 22, 2017 1036, EU, Ring of Fire :( Link to comment Share on other sites More sharing options...
spirit zone.4726 Posted September 22, 2017 Share Posted September 22, 2017 Disconnecting while infinite loading of instant screen. Desolation, EU. Link to comment Share on other sites More sharing options...
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