InstanceCreate failed Error=1042

[Rose.2593]

@Dara Potocska.8196 said:Hello everyone,The server team is still working on the instance create errors. For now, you can continue to try to enter till you can get in. Thanks!

Any other update? its been an hour?

[milanius.9261]

EU, Gandara

[Crise.9401]

Same here, first Error=1036, after that it got stuck on the prologue loading screen and then ended up with the client loosing the connection to the server (Code=7:0:0:1026:101)EU: Far Shiverpeaks

[Portgas D Ace.5891]

error InstanceCreate failed. Error=1036. and disconnected

EU - Jade Sea (FR)

[cheeese.8640]

EU, Aurora Glade

[Zela Nightbreeze.4359]

I have experienced Error = 1036, Non-response from activating instance dialog, and initiation of loading screen followed by disconnection.EU Vabbi serverBest of luck bringing it back up soon.

[Ephie.4619]

Can't even start the very first storyline (prologue)...

[Tarok Karash.8063]

InstanceCreate failed. Error=1036; Product=9; Module=18; Line=624EU Vizunah Square.Loading screen is not advancing. It loads for a moment, and then suddenly disconnects and restarts the client, error 7.

[Idonie.7569]

@"Dara Potocska.8196" said:We're still working on the "error InstanceCreate failed. Error=1036" issue. However, we are also aware of folks crashing while in their stories. To help us organize and pass along your information, could you guys please answer:

1. If you have "error InstanceCreate failed. Error=1036" what server group are you playing in? (Ie: NA, EU, China)
2. If you have a different error, are you getting an error message and what is it?

Thank you everyone!

EU, baruch bay, eternal loading and error=1036

[Eterna Oscuridad.5960]

Code=7:0:0:1026:101 Drakkar See - EUorERROR=1036; Product=9; Module=18; Line=624

[ClearArrow.2583]

5 hours and I have had enough of trying again and again and again and again and again and again.....

[Auron.5709]

Error = 1036 orLong loading screen with (Code=7:0:0:1026:101)

Server: - EU Desolation

Latest server/shard ip with failed attempt: - 206.127.159.195:0

Story instance that im trying to load in: - Sparking the Flame

[Dejavu.3264]

Instance error 1036 when trying to start 'Sparking the Flame', or sometimes i will crash with error 7 while loading the instance. I can never get into it.Im on Far Shiverpeaks server

and im salty

[BlakeX.1753]

EU , Error= 1036; Product=9; Module=18; Line= 624

Endless loading of Prologue that ends in crash with Code=7:0:0:1026:101

[pharper.9651]

Error=1036 sticks on loading screen in Piken Square, then kicks me out after a few minutes!

[schloumou.3982]

Dont know if this is just random but i share it. I tried for hours to get into the first mission with my fully unlocked holosmith and got the 1036. Then i swiched to my Tempest and got in at the first try. So i speced my engi to scrapper and i got in at the second try. Maybe there is a problem with the the new especs.

[Vorsakan.8259]

"error InstanceCreate failed. Error=1036" + loading screen not advancingEU - Underworld

[Dewaal.7861]

@"Dara Potocska.8196" said:We're still working on the "error InstanceCreate failed. Error=1036" issue. However, we are also aware of folks crashing while in their stories. To help us organize and pass along your information, could you guys please answer:

1. If you have "error InstanceCreate failed. Error=1036" what server group are you playing in? (Ie: NA, EU, China)
2. If you have a different error, are you getting an error message and what is it?

Thank you everyone!

error InstanceCreate failed. Error=1036, EU Underworld.I tried to launch the story several times, I have been unsuccessful so far either I get the error or an eternal loading screen.

[Synad.5640]

Infinite load time and then the error after the second try.EU - Vabbi

[Lightbulblee.8021]

@schloumou.3982 said:Dont know if this is just random but i share it. I tried for hours to get into the first mission with my fully unlocked holosmith and got the 1036. Then i swiched to my Tempest and got in at the first try. So i speced my engi to scrapper and i got in at the second try. Maybe there is a problem with the the new especs.

I'm an engi too :) but I haven't trained any holosmith yet and don't have scrapper active.

[VasileGladiatorul.3206]

@Dara Potocska.8196 said:Hey friends! We're aware of the issues with the instance creation and are investigating. Thank you for the reports.

I work in customer service and that just doesn't help at all . I along with so many people have paid a lot of money to play this game and this is what we receive ? not even an apology !! shame on you .

[Lahsihl.8412]

Started with "error InstanceCreate failed. Error=1036"...my friend and i were in party so he tried too...we got in nearly thought we did the instance and we crashed both in the same time since then we cant even load in the first story at Elen Kiel...loadin screen is timeless or network error pops in...or we rage alt+F4...EU-DesolationI wonder why do we even had performance tests...how come with so many testing, ready patches and all (which btw caused the network errors to pop up 2-4 times a day to crash the game) it fails...im kinda disappointed...I hope u make up for it!

[Jaquza.5704]

Piken Square , Error= 1036; Product=9; Module=18; Line= 624

trying hundreds of times 3h ....... this is not funny

[Mezri.5890]

After 5 hours, I got into the instance. And disconnected right at the end.

[Dewaal.7861]

I mean really 4 hours after and we still can't do anything, at first I didn't want to preorder it because I wanted to see how it is, but after thinking about it I though I would pre order it so when it releases I can jump right into it since I have been a supporter of GW2 since it got released.I am no developer or anything but really 4 hours? I might as well waited a few days and see what people think of the game before buying it.