[BUG] Unable to purchase game from store

[itsthatguy.1062]

Both the Path of Fire and Heart of Thorns store pages are not allowing you to "checkout"

[itsthatguy.1062]

Upon clicking checkout, the following error is sent

// store?Action=html&Env=BASE&Locale=en_US&SiteID=gw2&pbPage=pathoffire&themeID=4785548100:2792Uncaught TypeError: Cannot read property 'displayName' of undefined    at guildwars2 (store?Action=html&Env=BASE&Locale=en_US&SiteID=gw2&pbPage=pathoffire&themeID=4785548100:2792)    at version.2?jsonp=guildwars2&hs=1534276368368:40guildwars2 @ store?Action=html&Env=BASE&Locale=en_US&SiteID=gw2&pbPage=pathoffire&themeID=4785548100:2792(anonymous) @ version.2?jsonp=guildwars2&hs=1534276368368:40

[itsthatguy.1062]

When clicking between packages, the following error is sent

// store?Action=html&Env=BASE&Locale=en_US&SiteID=gw2&pbPage=pathoffire&themeID=4785548100:2651 Uncaught TypeError: Cannot read property 'indexOf' of undefined    at formatePdName (store?Action=html&Env=BASE&Locale=en_US&SiteID=gw2&pbPage=pathoffire&themeID=4785548100:2651)    at HTMLLIElement.<anonymous> (store?Action=html&Env=BASE&Locale=en_US&SiteID=gw2&pbPage=pathoffire&themeID=4785548100:2473)    at HTMLDocument.dispatch (jquery-1.9.1.min.js:3)    at HTMLDocument.v.handle (jquery-1.9.1.min.js:3)formatePdName @ store?Action=html&Env=BASE&Locale=en_US&SiteID=gw2&pbPage=pathoffire&themeID=4785548100:2651(anonymous) @ store?Action=html&Env=BASE&Locale=en_US&SiteID=gw2&pbPage=pathoffire&themeID=4785548100:2473dispatch @ jquery-1.9.1.min.js:3v.handle @ jquery-1.9.1.min.js:3

[Katsuta.1289]

I had the same problem as you, tried to buy on 3 different browsers and couldn't check out. But it works for me now! You should check if you can get it to work too.

[Gaile Gray.6029]

@Katsuta.1289 said:I had the same problem as you, tried to buy on 3 different browsers and couldn't check out. But it works for me now! You should check if you can get it to work too.

Thanks for that update! I checked into this yesterday and the team believed things were working properly. (We have another thread in the Account & Technical Support subforum). itg -- can you confirm this still is happening for you? Thanks!