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Authentication email strikes again

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So, today I buy GW2 and get all excited to finally play the game when boom, it would seem that a long standing issue strikes my particular installation. NO authentication email received. I whitelisted all the email addys and still, no dice. I got the email you receive after filing a support ticket but I can't get an authentication email?? But Anet support also seems to be an issue as well as I have ready people are waiting 30+ days for resolution. I wonder if I can just request a refund and get my money back as it seems that Anet doesn't want me to play.

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