Roxonism.6289 Posted August 22, 2018 Share Posted August 22, 2018 Hello dear GW2 community,i want to deinstall GW2 completely from my computer(Windows 10). When i try to uninstall it via Apps and Features an error occurs and following error display pops up:"A serious error has occured that prevents the program for continuing to run. You cen help us..."Here is the first part of the details of this error notification:--> Crash <--Assertion: Failed to load root manifest.File: ......\Services\AssetPatcher\ApManifest.cpp(133)App: Gw2-64.exePid: 4184Cmdline: -uninstallBaseAddr: 00007FF62CB70000ProgramId: 101Build: 91839When: 2018-08-22T12:42:14Z 2018-08-22T14:42:14+02:00Uptime: 0 days 0:00:01Flags: 0I've repaired the client and allowed access of the game and the assetcdn.101.ArenaNetworks.com in my firewall cause before this error an internet error occured(Download failed!...).I can start the game client without problems.I've searched the internet for solutions but i havent't found an useful solution for my problem and i don'r know how to interpret the details of this error notification.Can somebody of you help me with this problem? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 22, 2018 Share Posted August 22, 2018 The uninstall app uses GW2.exe. Change the name, or just delete all files and folders. There's no registry to worry about.Good luck. Link to comment Share on other sites More sharing options...
Roxonism.6289 Posted August 22, 2018 Author Share Posted August 22, 2018 Thank you for your fast reply.With changing the name you mean to change the name of the GW2.exe in uninstall.exe? Link to comment Share on other sites More sharing options...
Healix.5819 Posted August 22, 2018 Share Posted August 22, 2018 Open your GW2 folder / locate Gw2-64.exe. If there's a Gw2.exe in the same folder, select the folder's address bar / path, append the following and press enter to run it:\Gw2.exe -32 -uninstallIf there's no Gw2.exe in the folder, download it from the patch server (rename it to Gw2.exe), put in the same folder as Gw2-64.exe and repeat the above. Link to comment Share on other sites More sharing options...
Roxonism.6289 Posted August 22, 2018 Author Share Posted August 22, 2018 This worked out. Thank you very much for your help :) . Link to comment Share on other sites More sharing options...
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