Drex.1058 Posted January 25, 2018 Share Posted January 25, 2018 im using the same debit card i used to buy the game for the web shop but i cant buy gems in the game black lion shop Link to comment Share on other sites More sharing options...
mercury ranique.2170 Posted January 25, 2018 Share Posted January 25, 2018 When did you buy the game?If I remember correctly, there is a cooldown period after you buy it. A common method of goldsellers is to create an account with stolen creditcards details. This is (so I imagine) to prevent them to use the same creditcard to order gems, sell them for gold and get the gold to safety before Arenanet finds out the payment bounces. Link to comment Share on other sites More sharing options...
Drex.1058 Posted January 25, 2018 Share Posted January 25, 2018 bought a few days ago, got a black lion chest. just wanted to buy a key to open it Link to comment Share on other sites More sharing options...
Aaralyna.3104 Posted January 25, 2018 Share Posted January 25, 2018 If you buy the game there is a cooldown of a certain days (was it 4 or so...?) to use the trading post in general (for the higher end items, gem incl). So check if you have locked items in the trading post. If so, see what amount of days it gives you to wait and try then. P.s. You can get keys from personal story content as well in case you just started game fresh and want a key badly. Link to comment Share on other sites More sharing options...
fonzyfonz.4896 Posted January 28, 2018 Share Posted January 28, 2018 me too , Every time I try to buy gems in game I get "An error has occurred. Please try again later" at the final step after confirmation of my purchase. I've gotten no gems and nothings been charged to my account. Link to comment Share on other sites More sharing options...
TastyRabbit.9234 Posted January 28, 2018 Share Posted January 28, 2018 i can not buy too get An error has occurred. Please try again later Link to comment Share on other sites More sharing options...
PeacefulWarrior.2867 Posted January 28, 2018 Share Posted January 28, 2018 I am also receiving the error and can’t buy gems from the store. ? Link to comment Share on other sites More sharing options...
TastyRabbit.9234 Posted January 28, 2018 Share Posted January 28, 2018 I am also receiving the error and can’t buy gems from the store too , what is fucking wrong ? Link to comment Share on other sites More sharing options...
HOTDOG.2345 Posted January 28, 2018 Share Posted January 28, 2018 omg ， me too .why now can not buy gems ? Link to comment Share on other sites More sharing options...
TheBeto.5087 Posted January 28, 2018 Share Posted January 28, 2018 Well, let's all come and see how many people are rejected by arenanet Link to comment Share on other sites More sharing options...
Mistress of Urgoz.6279 Posted January 29, 2018 Share Posted January 29, 2018 I have been having this problem for a week now.Sent a bug report to Anet still no change.Hopefully they get the problem resolved soon Link to comment Share on other sites More sharing options...
Timelord.8507 Posted January 30, 2018 Share Posted January 30, 2018 me too , still can not buy gems Link to comment Share on other sites More sharing options...
Mayhem.5263 Posted January 30, 2018 Share Posted January 30, 2018 lol me too .:( Link to comment Share on other sites More sharing options...
windbliss.3158 Posted January 30, 2018 Share Posted January 30, 2018 When you purchase an expansion to either turn your free account into an expansion-owned account, or create an expansion-owned account, there is a window of 4 days where you cannot make gem purchases with credit/Paypal, as well as other ways and means. If after 4 days, things do not resolve, then there is a problem -- send a ticket, and do not send multiple tickets. Support will get to you ASAP -- and sending another ticket will only push you further back into the queue. Link to comment Share on other sites More sharing options...
keeperofcheese.4923 Posted January 30, 2018 Share Posted January 30, 2018 my account is not a new account , but i can not buy gems too Link to comment Share on other sites More sharing options...
Fresh Guy.5041 Posted January 30, 2018 Share Posted January 30, 2018 i have send a ticket , but i still can not buy :( i do not know why . i think arenanet do not like our money lol Link to comment Share on other sites More sharing options...
dadgangparadigm.6082 Posted January 30, 2018 Share Posted January 30, 2018 ok , i can not buy too . now i wait support reply , i think i can get help :) Link to comment Share on other sites More sharing options...
Gunga.9210 Posted January 30, 2018 Share Posted January 30, 2018 My account is 3 years old and it won't let me buy gems for the last 2 days "Unfortunately an error has occurred. Please try again later!" Link to comment Share on other sites More sharing options...
Rhapsody Dragonfly.5136 Posted January 30, 2018 Share Posted January 30, 2018 @"fonzyfonz.4896" said:me too , Every time I try to buy gems in game I get "An error has occurred. Please try again later" at the final step after confirmation of my purchase. I've gotten no gems and nothings been charged to my account. i keep getting the error code and please try again later its been going on for days and i can seam to get any help it all for it i have reported it as a bug i have posted it in forms and still no help so at least you were able to try and purchase them as for i cant event get that far :s Link to comment Share on other sites More sharing options...
Rhapsody Dragonfly.5136 Posted January 30, 2018 Share Posted January 30, 2018 @HOTDOG.2345 said:omg ， me too .why now can not buy gems ? same Link to comment Share on other sites More sharing options...
Rhapsody Dragonfly.5136 Posted January 30, 2018 Share Posted January 30, 2018 @altermaven.7385 said:When you purchase an expansion to either turn your free account into an expansion-owned account, or create an expansion-owned account, there is a window of 4 days where you cannot make gem purchases with credit/Paypal, as well as other ways and means. If after 4 days, things do not resolve, then there is a problem -- send a ticket, and do not send multiple tickets. Support will get to you ASAP -- and sending another ticket will only push you further back into the queue.Um i have had this account since beta and pre bought PoF so that is not the issue here and reporting a bug has not helped posting on forms has not helped the issue is Black lion Trading is bugged for a few of us we receive a error code and please try again later and we have no access to buy gems Link to comment Share on other sites More sharing options...
Rhapsody Dragonfly.5136 Posted January 30, 2018 Share Posted January 30, 2018 @keeperofcheese.4923 said:my account is not a new account , but i can not buy gems too me too Link to comment Share on other sites More sharing options...
Rhapsody Dragonfly.5136 Posted January 30, 2018 Share Posted January 30, 2018 @Drex.1058 said:im using the same debit card i used to buy the game for the web shop but i cant buy gems in the game black lion shopit think Black Lion Trading is bugged for a few of us, we are receiving the error code and please try again later, but they have not fixed it yet idk if they r working on it or not sorry but i have the same issue too :( Link to comment Share on other sites More sharing options...
Zedek.8932 Posted January 31, 2018 Share Posted January 31, 2018 Just coming up with my own experience from another game: I had PayPal issues on League of Legends once for a week. It simply would claim my password is wrong, but logging in on the site itself was fine. The other time it just said "error, try again". What did help? Patience did... Link to comment Share on other sites More sharing options...
Gunga.9210 Posted January 31, 2018 Share Posted January 31, 2018 Had my account for 3 years have been not able to buy gems since Sunday. I have submitted a support ticket, but I'm pretty sure when clicking the blue "Buy Gems" button producing the error "Unfortunately an error has occurred. Please try again later!" is not going be much help to support. My ping is fine(40-60) and repair did nothing. They asked for a screen shot though so I sent one in with an update. Link to comment Share on other sites More sharing options...
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