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Average ticket response time


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My friend and I are trying to get back into the game after years of not playing. He has had some issue with getting back into his account and has submitted a support ticket but has not received a response yet. Does any one know the rough average response time?

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I had issues with access to two of my accounts and received a response back from them within 24 hours. With that said, they typically state that it could take up to 72 hours to get a response. This all subject to change depending on how many tickets are in the queue.

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