kins.3294 Posted June 1, 2019 Share Posted June 1, 2019 Has anyone had the same experience?I received a message that a different location logged into my account, so I promptly changed my password and turned on the 2 factor verification.Problem is that every single piece of information was already in my previous support tickets.Now all the sudden my email was changed, password changed, and I never received a single piece of correspondence from Anet on whether it was me!My ticket #7357992 has been open for days now with no response or even acknowledgement, just their stupid canned email that they received it.I logged on my 2ns account (this one) and saw that they were raiding my main account and still Anet does nothing.I was wondering if anyone had any ideas on how to get this resolved faster because seeing almost 7 years of work stolen just hurts.I added the original receipts for all the serial keysName, address, last CC used. Link to comment Share on other sites More sharing options...
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