Lexi.1398 Posted August 30, 2019 Share Posted August 30, 2019 It does say (on the website annoucement) that delivery may take up to 72 hours; so it may be incoming if you did not yet recieve it. Link to comment Share on other sites More sharing options...
Moira Shalaar.5620 Posted August 30, 2019 Share Posted August 30, 2019 I have purchased HoT when it was released and PoF when it was released, no HoT vet email for me either.** EDIT: Just arrived Link to comment Share on other sites More sharing options...
Rukario.1695 Posted August 30, 2019 Share Posted August 30, 2019 Never received the mail, writing here just to provide info. Link to comment Share on other sites More sharing options...
Joe Farmer.2063 Posted August 30, 2019 Share Posted August 30, 2019 Patience young padawans, grasshoppers, whatever.Just got the mail including content.Thanks! Link to comment Share on other sites More sharing options...
Jake.5741 Posted August 30, 2019 Share Posted August 30, 2019 I received the in game mail but nothing was attached to it like it said there was. I submitted a ticket regarding this. I tried logging off but still no items received even tho i received an in game mail Link to comment Share on other sites More sharing options...
skullmount.1758 Posted August 30, 2019 Share Posted August 30, 2019 @Amrok.5034 said:I just got the email for the HoT Veterans Pack but there was no attachment with the goodies. Anyone else missing the items? Also got the ingame mail and nothing attached with it. :(Do we need to submit a ticket or will this get resolved without one? Link to comment Share on other sites More sharing options...
Charrbeque.8729 Posted August 30, 2019 Share Posted August 30, 2019 I logged back in and got it finally.OMG! That glider is so fucking ugly! /vomitAnd the selection of gem store skins is small. No Scarelet gloves or shoulders (but I have them anyway), no Toxic gloves or shoulders (was hoping to choose 1 of those), and I'm sure a bunch of others. I chose the green glowing mask since I had all the others and none of the few other items I didn't have were desirable to me.So............it really wasn't worth worrying about. (the Vanguard title is nice though) Link to comment Share on other sites More sharing options...
Linken.6345 Posted August 30, 2019 Share Posted August 30, 2019 @MetalGirl.2370 said:Not only do you spit into vets faces, but you can't even do it right to send them and not have any bugsCome on thats uncalled for they did the same back with core when hot released, but do core only accounts get hot aswell? Link to comment Share on other sites More sharing options...
DivaCeryn.2673 Posted August 30, 2019 Share Posted August 30, 2019 I got a mail from anet saying thank you for being a veteran please enjoy the enclosed items but nothing was in it. Everyone in my guild with HoT said the same. I did get the T-Shirt from the gemstore, thanks. I would really like to get the veteran package though instead of just an empty mail. Link to comment Share on other sites More sharing options...
Ryukai.6524 Posted August 30, 2019 Share Posted August 30, 2019 List of the armor... https://wiki.guildwars2.com/wiki/Heart_of_Thorns_Veteran%27s_Armor_Voucherewww... least they could have done is put something in there that looks good on a char (yes... I know... tall order :P ) Link to comment Share on other sites More sharing options...
milanius.9261 Posted August 30, 2019 Share Posted August 30, 2019 Same here, didn't even receive an email Link to comment Share on other sites More sharing options...
Fenom.9457 Posted August 30, 2019 Share Posted August 30, 2019 Same with the empty mail thing. Outfit in gemstore worked fine though Link to comment Share on other sites More sharing options...
Fenom.9457 Posted August 30, 2019 Share Posted August 30, 2019 @"Ryukai.6524" said:List of the armor... https://wiki.guildwars2.com/wiki/Heart_of_Thorns_Veteran%27s_Armor_Voucherewww... least they could have done is put something in there that looks good on a char (yes... I know... tall order :P )And a matter of opinion. At the least, glowing eyes look nearly the same on all races. Link to comment Share on other sites More sharing options...
Mikal Dynath.6195 Posted August 30, 2019 Share Posted August 30, 2019 I also haven't received a mail with the outfit yet. Link to comment Share on other sites More sharing options...
cyndelaq.7148 Posted August 30, 2019 Share Posted August 30, 2019 I didn't even get a mail, and I've been playing since the launch of the game. Link to comment Share on other sites More sharing options...
Camarell.5648 Posted August 30, 2019 Share Posted August 30, 2019 Same, got the email but no attachment :( Link to comment Share on other sites More sharing options...
Aaralyna.3104 Posted August 30, 2019 Share Posted August 30, 2019 I didn't get any mail either and I have Hot and Pof a while now. Link to comment Share on other sites More sharing options...
Naxos.2503 Posted August 30, 2019 Share Posted August 30, 2019 Currently got Nothing, no email. Owning both HoT and PoF Link to comment Share on other sites More sharing options...
Adzekul.3104 Posted August 30, 2019 Share Posted August 30, 2019 I got mine about 30-45 minutes ago. So slowly, slowly, it seems to be working. At least for some. Link to comment Share on other sites More sharing options...
JustAnEngineer.1362 Posted August 30, 2019 Share Posted August 30, 2019 I received the e-mail, but there were no attachments. :( Link to comment Share on other sites More sharing options...
Naxos.2503 Posted August 30, 2019 Share Posted August 30, 2019 According to the website announcement, it may take up to 72h to be completely shipped out to everyone. Seems a tad excessive, but then again, I'm not working in IT Link to comment Share on other sites More sharing options...
RedYeti.2453 Posted August 30, 2019 Share Posted August 30, 2019 No mail and I started playing HoT a year or two after release Link to comment Share on other sites More sharing options...
Crell.6401 Posted August 30, 2019 Share Posted August 30, 2019 @Stephane Lo Presti.7258 said:We're looking into this and will update you when we know more.Thanks. Hopefully you can run some kind of script so not everyone has to contact support. I've got friends who just find contacting support stressful. Not because of you guys or the systsem but because its so hard for them to interact with even people they know already.It'd be super cool if you could add Dragon Emblem Outfit to the voucher. I spent hours trying to get the Kung Fu Tea promo to work to get mine and was unsuccessful. So many friends I've met since then with free accounts from it, and all I wanted was the single outfit. I'd already currently purchased everything in this voucher before taking my sabbatical after HoT. Link to comment Share on other sites More sharing options...
ArenaNet Staff Stephane Lo Presti.7258 Posted August 30, 2019 ArenaNet Staff Share Posted August 30, 2019 Here's an update on this issue: https://en-forum.guildwars2.com/discussion/86058/about-the-guild-wars-2-heart-of-thorns-veteran-s-package/p1?new=1 Link to comment Share on other sites More sharing options...
Knighthonor.4061 Posted August 30, 2019 Share Posted August 30, 2019 Same issue here Link to comment Share on other sites More sharing options...
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