free.1472 Posted September 3, 2019 Share Posted September 3, 2019 I'm having this issue with mainly GW2 although it happens very seldom with other games, GW2 is the main culprit.When playing, my computer will randomly shut down (as if the power plug has been pulled, no notifications) and turn itself back on without an error as if nothing happened.I've been researching and a lot of signs point towards overheating which was what my first guess was. My current troubleshooting steps so far have been:I've replaced the PSU with a newer one, 750WI've run benchmark and stress tests and they do not cause a restartI've cleaned the PC with compressed airI've reseated the memory and GPUI've applied new thermal paste to the CPU coolerI've monitored heat levels, CPU does not go above 40c and GPU does not go above 73cSpecs are:NVIDIA GeForce GTX 1060Intel i5-8400 @ 2.80GHz16GB RAM750W Corsair PSU, which is well above recommendedI'm not sure what else to do without replacing high dollar items. I've already swapped out the PSU because I thought that was it and it wasn't the problem, so I'm worried about shelling out more money without getting a second opinion.The restarts are so random, it has happened immediately after my character has loaded OR a solid 20 minutes after gameplay. There is no trigger as far as I can tell, I can be standing idle and it will happen. This also happens rarely with other games, League and WoW being victims at least once. Temperatures will be higher while playing WoW for example and yet the computer will be fine.Any ideas on what to try that I haven't already? Thanks friends. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 3, 2019 Share Posted September 3, 2019 Try a different power cord? Check the event log?Contact the Tech CS Team? Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted September 3, 2019 Share Posted September 3, 2019 Exchange the CMOS battery. Exchange the powerboard to which your PC and periphery is connected, use one that has a safety against current fluctuation. See that there are no faulty cables (like some broken cooling fan cable). Link to comment Share on other sites More sharing options...
Joe Farmer.2063 Posted September 4, 2019 Share Posted September 4, 2019 PSU change is general not a bad choice, it was the fault on my PC.And check memory. Not with Windows, use Google/Bing to look for a memtest running from a bootable CD or USB Stick or Linux boot disk or similar. Link to comment Share on other sites More sharing options...
VAHNeunzehnsechundsiebzig. Posted September 5, 2019 Share Posted September 5, 2019 you do realize that Corsair is the cheapest chinese stuff one can get - rebranded?For a long time, I was a happy computer user. Box seemed stable. No problems. Until I started to use zfs. ZFS is VERY concerned about your data - and it started to throw errors. Silent corruption? In my memory? Basically: yes.Thankfully, as an amd user, ECC is an easy option.And guess what. No more silent corruptions and a rock solid system. Buy a good psu. Buy a good motherboard. Run ecc. Problems solved. Link to comment Share on other sites More sharing options...
Blockhead Magee.3092 Posted September 5, 2019 Share Posted September 5, 2019 Moons ago I had a similar issue (though not with GW2). It was bad memory. www.cnet.com/how-to/test-your-ram-with-windows-memory-diagnostic-tool/ Link to comment Share on other sites More sharing options...
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