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Mastery Popup will not go away


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How is this STILL a kittenING problem in 2021

IT IS JUST SOOOOOO ANNOYING!!!!! I'm on level 80, doing the last chapters of the story and this window pop up all the time... I wanna enjoy for the story line and missions, but I just get mad all the time!!!! Please, please, please!!! Do something with this! I really like this game, till now this was my only one problem, but man, sooo annoying!!!!

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Agreed, this is super annoying. And it won't go away once you've unlocked masteries/etc.; it will just pop up and reappear annoyingly any time you get to a full XP bar, regardless of whether or not you have enough mastery points for whatever the next thing you want to unlock is. Please, Arenanet, just make it appears once per session, or once per login, or something. We don't need the annoying popup after every single instance of potential XP gain. We know we've got a full XP bar, we really do.

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  • 3 weeks later...
  • 4 weeks later...

@Gorkus.7496 said:OP = October 7, 2017Today = November 15, 2018That's over a year with no resolution.I bought the expansion 12 days ago, just got to level 80 today.Then I ran into this unaddressed bug and find it game-breaking. I am getting a refund.

This popup is driving me absolutely nuts too. Did you ever get in contact with customer support, and if so, what did they say?

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@Windfreeze.4701 said:

@"Gorkus.7496" said:OP = October 7, 2017Today = November 15, 2018That's over a year with no resolution.I bought the expansion 12 days ago, just got to level 80 today.Then I ran into this unaddressed bug and find it game-breaking. I am getting a refund.

This popup is driving me absolutely nuts too. Did you ever get in contact with customer support, and if so, what did they say?

Yeah, I did. The response was something like "sorry we aren't doing a thing about it, but know it's driving me nuts too."

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  • 2 weeks later...

@Gorkus.7496 said:

@Gorkus.7496 said:OP = October 7, 2017Today = November 15, 2018That's over a year with no resolution.I bought the expansion 12 days ago, just got to level 80 today.Then I ran into this unaddressed bug and find it game-breaking. I am getting a refund.

This popup is driving me absolutely nuts too. Did you ever get in contact with customer support, and if so, what did they say?

Yeah, I did. The response was something like "sorry we aren't doing a thing about it, but know it's driving me nuts too."

Me too! I sent in a ticket and that's basically what they said. However, they did tell me how to "get rid" of it, sort of. This is the reply I got:

"Thank you for getting back to us. I had the exact same issue when I first hit level 80. The easiest way to stop those pop-ups is to move into your Heart of Thorns or Path of Fire content. Get your first Mastery Point and the pop-ups will only appear when it really is time to change something. As soon as you do, you have the freedom to move back to the storyline you were doing previously. (I did myself)"

So I did that. However, in doing so, I got to play through like 30 minutes of stuff with characters I had no idea about referencing things that were basically spoilers unbeknownst to me at the time. I also can't guarantee that's what fixed it, because right around the same time I did that, I'd gotten enough central Tyria mastery points to finish the Pact Commander line and begin training something else. I haven't seen the popup since however, despite running around Central Tyria with my Legendary Crafting line ready to be mastered (despite not having points for doing so, which is what caused the popups in the first place.) So perhaps their suggestion fixed it, or perhaps finishing the Pact Commander line fixed it, or perhaps it somehow fixed itself. Or perhaps it'll come back some day and I'll kick a chair through the wall. Who knows. I hope their suggestion, paired with what I did, helps someone out though. Good luck, guys.

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"So I did that. However, in doing so, I got to play through like 30 minutes of stuff with characters I had no idea about referencing things that were basically spoilers unbeknownst to me at the time. I also can't guarantee that's what fixed it, because right around the same time I did that, I'd gotten enough central Tyria mastery points to finish the Pact Commander line and begin training something else. I haven't seen the popup since however, despite running around Central Tyria with my Legendary Crafting line ready to be mastered (despite not having points for doing so, which is what caused the popups in the first place.) So perhaps their suggestion fixed it, or perhaps finishing the Pact Commander line fixed it, or perhaps it somehow fixed itself. Or perhaps it'll come back some day and I'll kick a chair through the wall. Who knows. I hope their suggestion, paired with what I did, helps someone out though. Good luck, guys."

I have 4 unused PoF mastery points, didn't buy HoT, and the pop up keep returning every few seconds for me. It doesn't happen for my friend, and he does have HoT. So maybe the person who responded to you (Windfreeze), isn't aware that having PoF Mastery points has little to do with making the pop up stop. Maybe I have to buy HoT and get a mastery point there. It wouldn't shock me that the solution was to throw money at the game and forcing people to buy both expansions. That would explain why they are so reluctant to fix an annoyance that is easily addressed.

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  • 2 weeks later...

It's almost unbelievable that this bug has still not been fixed. I boosted a character to 80 and I have this pop up once per minute. Why? I tried Windfreeze's suggestion to get a mastery point in PoF, did so, and the pop up is still annoying me out of my mind. This is not a hard problem to fix and it certainly speaks volumes about how much anet values their customers.

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You have to have a non-full experience bar for it to go away - it is telling you that XP that you are earning is going to waste because you are ready to spend the full XP bar you have, but either you don't have the MP necessary or you haven't bothered spending them. Once you have trained all of a region's masteries to max, you won't ever see it again in that region (except in PoF where they are still adding new masteries and/or new tiers in existing masteries).

To be sure, I agree that the pop-up is way far too enthusiastic. It should, in my opinion, appear immediately when you fill the XP bar (obviously), and the first time after each map change that you get any XP, and no more often than that, maybe less. There's a solid case that it should appear approximately at just these conditions:

  • Immediately when you fill the current region's XP bar.
  • The first time after you log in a character that the character earns XP, if the XP is going to waste.

The question that needs more debate is whether it should appear on the first "going-to-waste" XP gain after each map change.

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I'm also experiencing this annoyance.

I was a free player this December 2018 and my husband came back to this game to assist me. I quickly got to 80 with just dungeon assistance because I'm used to MMOs. He then bought Path of Fire and I bought both HoT and PoF before finishing my Personal Story. As soon as I unlocked those, this annoyance popped up. Even when I am crafting, gathering, anything that gives exp... even just walking into a new area, I get the pop up that completely blocks my chats. It's massive and difficult to ignore. I looked through the settings before I googled the issue and found this thread.

I kind of regret buying this now haha. Maybe I should have spent more time as a free player instead of investing money in this game just to get annoyed.

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I've been playing GW2 since its beta, and I started playing GW1 when i was just 13: 11 years ago. I will always play and support GW2, but this is, quite frankly, unacceptable. The fact customer support is aware of this and that the problem is over a year old and the fact it's still in this game is a serious problem. Do I regret buying the game? No. Am I still happy? Mostly. I like to play games in chronological order though. The fact I have to go to Vandall's Cairn and being Hot, even if only a little bit is unacceptable.

This could be EASILY avoided by simply avoiding the message altogether, or putting in an NPC in Lion's Arch that can help you begin your masteries. I love this game and always will, but seriously- what the hell? It woudl be fine if it was just once every time you logged into a character, a nuisance but alright. I know all the lore and everything- but I can't fathom how annoying it must be to start an Expansion if you haven't completed the base game or seen the recap of Living World Season 1. Its just... not OK. Or why not just send us mail when we reach Level 80? I REALLY wanted to hold off on Heart of Thorns until completing the main campaign (I didn't play this game for a few years), but this got SO obnoxious I just said "screw it" and started HoT earlier. And what about if I level boost a new character to level 80? Am I gonna have to just... sprint to start HoT as quickly as possible from the Norn starting area now? What the hell?

There's no excuse for this they can give. "It annoys us too" is unacceptable. Areanet, I love you guys, but what the hell? Fix this already!

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@Inculpatus cedo.9234 said:FYI: If you use a L80 Boost, your character will stay in The Silverwastes; thus, no 'sprinting from the Norn (or any other race's) starting map'.

I can only guess that there is, so far, no fix for this issue; at least, not one that doesn't break many other things. It happens, sometimes.

Well that's a silver lining in any case. Can I just run straight to the HoT prologue to begin the damn expansion while in the Silverwastes before going back to do the main quest? Because I can tolerate it long enough to do that then.

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  • 2 weeks later...

Well, from my own experience since making my posts, there is one consolation to this.

The good news is you only need to do it once. Once you unlock masteries on any one character, you'll be able to keep investing in Central Tyrian masteries on your other level 80 characters. Its still very frustrating to me that I had to skip around in lore and break my story I was hoping to do in chronological order just to make it go away, but it worked. And i'll admit- I then went and started the first quest of PoF to get that raptor mount for my account, but that's really different? That was me breaking sequence to get this upgrade the game doesn't actually need, just enjoy for fun as opposed to an extremely intrusive popup constantly bothering me.

ANet needs to fix this eventually. I don't get how they've gone so long without it. Its certainly not gamebreakign to me as it only needs to be done once and only once per account, but it is very upsetting to me that I had to basically break the sequence of events to do it. Oh well.

That's just what I want to say for anyone suffering this... just get the first quest of Heart of Thorns or Path of Fire done, skip cutscenes, and sigh at your confusion. Its not... ideal, but it works. If you're gonna do it just once for the sake of one or the other, just go do Path of Fire to get the raptor mount. Its far from ideal, but its the best solution.

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  • 3 weeks later...

They really don't care about this, do they? Love inane popups that insult your intelligence that are egregious to the point of obsctructive in 2019.

Just another of a laundry list of issues for this game that have not been addressed for literal years. Stop screwing up my plans for trying to onboard my friends because you think they're too damn stupid to figure out the UI for features they have not even unlocked without infinite popups. Kitten hell.

It's crazy how they seem to think forcing you out of what you're doing into some kitten you don't know anything about isn't a massive problem for people new to the game.

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  • 1 month later...

I'm not sure how, but some time after the summer - it seems that this stopped happening. I had about only ~15 mastery points for a long time and increased them during the winter. Some for the raptor, some for fractals and glider. Seems it stopped when maybe I got above 10 points. I haven't done any story or living world stuff at all. Now I've got 32 with all fractals maxed and some in the legendary crafting (2/4) and pact commander(2/5).

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This issue has been in game for like 9 months so i will say this I do not see this geting fixed any time soon just look at this. We have blinks still brocken for 6 years were you will get invalid pathing for no reson and for over 6 months now ele mist form from when they go down is still brocken. I do not see this geting a fix untill they decied to fix the older bugs as well. I am not being mean here i am just stating facts hard core look upable facts. The devs have not learned this yet so I will say this untill they get it "The small thins and the small issue can make or breack your game no mater how mutch love you put into it" I am doing this to help you all out but i seem to get hate every time it try to help them out so if this get removed i will put the company on my perma balck list.

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  • 5 weeks later...

Sadly, my first post is to say ANet, unacceptable! OP Requiest.3628Requiest.3628 ✭ October 7, 2017OCTOBER 2017... IT IS JULY 2019... HOLY WOW, WTF!

Blocks part of my screen for weaver so if I had to click, I could not, and blocks the view of the countdown.I have bought both the expansions, and paid for all the Seasons, currently on LW Season 2 on my main trying to complete storyline.Started a 80 just to get the mount...So not sure if that helpsVery aggravating and disappointed!

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