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Sparking the flame (prologue) missing mail


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Hi everyone,

I've searched the forum already for the answer, but wasn't able to find a working answer.

I tried to start the PoF storyline on one of my alts. In order to go to the Crystal Oasis you have to do a little instance with Ellen Kiel before you can board the airship. This will be possible when you read an email she sent. When I selected the stroyline I never got the email, or I deleted it somehow. This prevented me from continuing the story.

I tried multiple things: relogging, quit and change story, join a guildmate in this instance. But nothing seems to work.

Does anyone know how I can get the email again or another way to move forward with my story?

Thanks in advantage.

Sunreach

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