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Severe Lag Spikes & Disconnect - Error Code 7:11:3:202:101 - [Merged]


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So I have been playing Guild Wars for a few months now and I have had zero issuesd with connectivity until the last few weeks. I thought it might have been my internet so I have updated my in house ro

During OCX time last night WvW was shocking with the lag spikes. So bad I gave up and went to bed early. Got up this morning to farm home nodes before reset and cant even log in its that bad

YES ive been having this issue for 6 DAYS now and I sent the ticket with ALL diagnosis to Anet support, called my ISP and they came to my house and checked signal and the hardware everything was fine,

1 hour ago, Lag Spikes.9253 said:

I have also this issue. I can play for a short while, but then the game disconnects. Been happening since a few weeks after expac launch. This is frustrating, and i want my money back. 

YES ive been having this issue for 6 DAYS now and I sent the ticket with ALL diagnosis to Anet support, called my ISP and they came to my house and checked signal and the hardware everything was fine, I even followed every step of your forums tec conection errors protocols,  EVERYTHING in my end is fine, and then ofc there had to come the 10 year old Super Adventure Pve bullcrap event, and STILL it lead to problems (congratz Anet, poggers programmers there).

To come home to my very favorite game and have crashes every 10 to 15 minutes for 6 days straight and get no reply from your support,  is really not fun. I play spvp (so i keep crashing during the match and we lose a member for 1 minute or so) and WvW (where i happen to tag a lot in my server wich btw keeps some PLAYERS ACTIVE on your game ANET) and don' even try to ask what would happen in pve content, every group oriented dungeon, fractals, raids, strikes etc would kick me in an instant. 

I BEG of you please FIX this, its INFURIATING, i have to walk all the way back in wvw wherever I was when disconected, must be so easy for you guys to solve this if you only read these forums. Sheeesh

 

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Had been getting real bad connection as soon as i am in a decent size group like 20 or 30+ ppl for a meta. 

It just get worse and worse till I get dc. Hadn't finished a single EoD meta properly outside of the echovald wilds one where it was still a mess but playable at 1k ping. 

New Kaineing one i finished because i got some hits in before the connection become unresponsive at 4k+ ping and my corpse just stood there and got the credit in the end.

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Oh I tho this is about me only... so usually this happened when i do a big map and doing a fight (if there's an idle, usually that's fine) the spike happened whenever we want to fight the meta boss or event.

it can spiked to 4k ping which is unplayable and it looks like my character has a passive timer freeze and the map dot move like stuttering.

I am using a VPN like exitlag but apparently it might be that VPN which might cause my account is locked

Edited by megamino.1430
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  • 2 weeks later...

To be honest this is tilting me off, COMPLETELY.

Don't ever ever blame my mobile data hotspot either, this never happened before. I get static 300 ping from a hotspot even in 2 ways zerg fights in WvW, but this is getting out of hand. I rage quit the game because of the disconnect just now.
E: My house router have worse and unstable connection than my mobile data, never used the router in my house to play games lol.

I end up quitting GW2 for a year because of the permanent lag spikes, looks like it's calling for me to come back to the game next year.

 

I did surfed for some information and concerns here and there about the VPN- you can get banned for other people's action on the certain IP apparently, so using VPN is not an option for me.

ENLIGHTEN ME, people. As an asian living in Asia and wanting to play game that only have EU and NA available and I spent money for ArenaNet and this is the kind of treatment customers outside of EU/NA are getting?

Edited by Gerda.6745
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I'm getting 1-3k lag spikes in NA. I'm on the west coast and the game is not playable at all in WvW. My internet is stable and I just got done playing other online games with no lag or ping spikes of any kind. This is definitely an Arenanet server issue.

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  • 2 weeks later...
Posted (edited)

EU, big amount of disconnects with that error, over and over, up to 10 times an hour. It keeps getting annoying to play and shameful to people  play with. Because log out for 3! times during single dungeon run - it's nothing but nonsence.
Everything else on my pc runs completely fine. Any other app or game that uses internet connection runs smoothly as it should. But not including Guild Wars 2. Check your issues.
Update: Logged on my character 08.05 in the morning. Was Instantly logged out with same error! What is going on??

Edited by snoopy.9182
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Posted (edited)

Adding myself to the mix here. This last week has been frustratingly horrible. As previously noted by others, it's a real PITA when it comes to metas since depending on the meta, you do the work to get the group aligned, ready to go, and then...kicked out of the game. Log back in, and you're on a different map and you can't get back to your group because the map is full. Tried the -clientport 80 trick, re-adding the game in the firewall, Repair, ensuring no one in the house was on the net/downloading, nothing happening in the background, etc. I haven't gone as far as reinstalling the game, or Windows, because based on the feedback so far, this has to be something recent with Arenanet. Hopefully it gets resolved soon because if not, it's time to shelve the game for a bit. 

 

**Edit**

Something interesting...with ArcDPS running, and the Metrics option up - R:XX is typically bouncing around 25-27. Sometimes it gets a little wonky and goes from 18-27. When it hits 18, the text turns orange. However, the XX number will randomly gray out and stay static @ 25, and when it does that, I know I'm going to get kicked out shortly. I just saw this standing in EotN. Just logged in..R:XX was doing it's thing and then suddenly, grayed out and static @ 25. Nothing is selectable, no one is moving, etc. Network connection error. 

Did this several times. Same behaviors each time. Number is bouncing around, and then grays out, and the world stops functioning.  The IP of EotN was 34.205.173.184. Running a Tracert on this IP, it times out after 8 hops. Not sure if that helps anything. 

 

**One more edit on the following day**

For whatever reason, I haven't had any issues today. Different characters, different maps, WvW, bosses, events, etc., across several hours No disconnects. Hopefully folks had similar luck!

Edited by Welcometotheden.8547
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Same issue, just getting constant d/c after trying to complete the "Old Friends" quest 3x over 2 days. Kind of embarrassing that players can't complete one of the first few quests in a new expansion...

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I would like to add my name to the list of people with this error.

 

My ping stays in the 60-70 range, at all times, even during large events. My internet is fiber, with a 500 down/500 up ratio. My game is default settings, no addons. My computer is an R8, with a 2070 gpu. My network is handled by Killer software.

 

At least once a day, I get disconnected from the server. The times are random. It's happened during events. It's happened while I was standing at the back of a cave on my Norn.

am running DX11. Could this be conflicting?

 

I experience no other internet related issues. This started happening last month. I've played since July '21 with no issues until this.

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No lag for me either . I've gotten frequent disconnects in different situations doing PVE content either in open world or in a story instances on different characters varying progressions I have attempted nearly all possible fixes suggested on this thread including port forwarding on my router with no success. most recently I am unable to get into EOD  beginning story as it would  disconnect right after the first cutscene with error code 7 no way to get past it.  my last effort is to completely reinstall the game . just got back into  the game looks like I may have to leave it again with no choice.

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Posted (edited)

Any solutions for this? I get massive lag spikes (feels like a lossy connection) starting around 6pm pacific until about 3am--it makes pvp unplayable. But in the morning/afternoon I get stable 70-80ms.

The time of day doesn't affect my connection in other games like like valorant, overwatch, or apex...

Edited by Iron in Blue.9413
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Posted (edited)

been experiencing this as well, high latency, about 4-5k ping, whenever i change maps or have to go through a loading screen i'll get stuck in loading screen until game eventually crashes, and if i ever do get back i'll often times be facing that high latency again. T~T

tried everything, literally everything, does anyone know a fix?

i'm from SEA too, it seems this problem is largely affecting people from SEA, and yes other games and internet activities are fine, its a problem exclusive to Guild Wars 2.

Edited by eXruina.4956
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After the latest game update, has anyone experienced any improvement? 

 

What I've been doing just before the update was to close and open the game until the instance is playable. It works most of the time, but every so often when I load into a populated map like LA or the aerodrome, I get stuck in the loading screen and no amount of relogging will fix it. Sometimes if I really need to login like if a raid was waiting for me, I reset my router, sometimes it works. 

 

I hope this helps someone! 

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