Myshen.4560 Posted September 13, 2022 Share Posted September 13, 2022 16 minutes ago, Aaronz.6891 said: i have the same issue since last friday from Malaysia. Are you the same? Yes and the problem is still occurring. Are you with Time? Link to comment Share on other sites More sharing options...
Aaronz.6891 Posted September 13, 2022 Share Posted September 13, 2022 48 minutes ago, Myshen.4560 said: Yes and the problem is still occurring. Are you with Time? yes! i tried with celcom 4g and no issue.. seems like Time is having some issue on the network route to the gw2 host. Link to comment Share on other sites More sharing options...
Myshen.4560 Posted September 13, 2022 Share Posted September 13, 2022 2 hours ago, Aaronz.6891 said: yes! i tried with celcom 4g and no issue.. seems like Time is having some issue on the network route to the gw2 host. Yes, there is no issue when I tried Maxis mobile network. Perhaps you should submit a ticket to Time so that they become aware of it more. I have already done so and infact, they are checking on it as we speak. Link to comment Share on other sites More sharing options...
Aaronz.6891 Posted September 14, 2022 Share Posted September 14, 2022 (edited) 22 hours ago, Myshen.4560 said: Yes, there is no issue when I tried Maxis mobile network. Perhaps you should submit a ticket to Time so that they become aware of it more. I have already done so and infact, they are checking on it as we speak. yea already escalated and they told me no issue from their end... speechless..... somehow i noticed there is no issue before 8am... i logged in before 8am and ping was stable. After 8am then the issue is back. lol Edited September 14, 2022 by Aaronz.6891 Link to comment Share on other sites More sharing options...
eXruina.4956 Posted September 14, 2022 Share Posted September 14, 2022 hi i'm also getting lag spikes since patch, am playing from SEA, connection was pretty stable before that. 1 Link to comment Share on other sites More sharing options...
Butater.6742 Posted September 14, 2022 Share Posted September 14, 2022 Me too! Sudden lag spikes after the patch. Link to comment Share on other sites More sharing options...
Woodsy.2017 Posted September 14, 2022 Share Posted September 14, 2022 Australia. Packet loss ending in disconnection when in any group fights. Link to comment Share on other sites More sharing options...
Santo.2419 Posted September 14, 2022 Share Posted September 14, 2022 Another Aussie/ocx with lag and login messages since patch Link to comment Share on other sites More sharing options...
Joxer.6024 Posted September 14, 2022 Share Posted September 14, 2022 3k ping guys...this is silly. Why is it every time a game updates it goes to crap? this day and age it should be no issue. Aussie here as well, what ANET no like vegemite??? Link to comment Share on other sites More sharing options...
Zaxares.5419 Posted September 14, 2022 Share Posted September 14, 2022 SEA player here. The lag actually started the day before the patch, but it's majorly intensified since. It seems to be GW2 specific as I don't experience any issues with general web browsing or other online games. Link to comment Share on other sites More sharing options...
Joxer.6024 Posted September 14, 2022 Share Posted September 14, 2022 same...me thinks its the added player base since Steam launch. Link to comment Share on other sites More sharing options...
Hesione.9412 Posted September 14, 2022 Share Posted September 14, 2022 NZ player here, huge lag spikes, started a couple of hours after reset. Link to comment Share on other sites More sharing options...
eXruina.4956 Posted September 14, 2022 Share Posted September 14, 2022 lag has become permanent now for me instead of just spikes, game is nigh unplayable. T~T 1 Link to comment Share on other sites More sharing options...
Max Out.5732 Posted September 15, 2022 Share Posted September 15, 2022 (edited) So few days ago i provided Arena.Net with networking data captured with WinMTR (as they requested). I provided data when I had lag (it also started happening in PvE) and when i did not. All data was pointing to issues with AWS as the data is lost there. And finally got a reply from suggesting that "my ISP should fix the issue as it is on their end". It takes no genius to notice in the data what servers are in scope of my ISP, what are in scope of international network provider and what servers are in scope of AWS. So it seems that it is in scope of my ISP to fix issue on data loss between two AWS servers and also it is my ISP fault that players from various countries have the same issue (my ISP only provides service in my city) and it seems that all of the global Guild Wars 2 related traffic must come via my small local ISP (as other services and games run fine)... So i replied to that joke of an email (pasting only 2 parts of it): "(...)92% of traffic is lost at server "54.239.xxx.xxx" that is registered to "Amazon Technologies Inc." (...)" "Sorry, but i have to write it clearly. You (Arena.Net) are the customer of AWS (Amazon Web Services). You are paying not only for server hosting but also for support for it. Your (Arena.Net) paying (we bought the game, expansions, gems) customers (players) are having issues with service (Guild Wars 2) that you (Arena.Net) and your vendor (AWS) is providing." Got a reply after it that "We have received your message and will get back to you as soon as possible. Thank you for your patience." So I am waiting with patience... Edited September 15, 2022 by Max Out.5732 typos, removed extra needles spacing 1 Link to comment Share on other sites More sharing options...
radicalace.7528 Posted September 16, 2022 Share Posted September 16, 2022 SEA player on NA server, core tyria maps with high player count are ... bad (Teq, LLA) Link to comment Share on other sites More sharing options...
Sen.7530 Posted September 18, 2022 Share Posted September 18, 2022 (edited) I'm also playing on NA from SEA and having massive lag every time I tried to play with a lot of people around. What is going on? The game is unplayable for me at the moment. Cannot even play world bosses/meta/drizzelwood etc map because of the insane spike. I only have this problem with GW2. Edited September 18, 2022 by Nunna.6413 1 Link to comment Share on other sites More sharing options...
CrimsonHorizon.3196 Posted September 19, 2022 Share Posted September 19, 2022 Been getting severe lag spikes as well, I bought the expansion about 2 weeks ago, the first week was fine, very smooth experience but after that a steady increase of unplayable days. What is going on with the servers?! Link to comment Share on other sites More sharing options...
Krtek.6108 Posted September 20, 2022 Share Posted September 20, 2022 I've been getting the same lag spikes too after the patch, I resolved mine by reinstalling the client using the steam version. Hope it helps Link to comment Share on other sites More sharing options...
Nina.9521 Posted September 22, 2022 Share Posted September 22, 2022 Recently recurring DC and ping very very high, please help😭 Link to comment Share on other sites More sharing options...
firedragon.8953 Posted September 22, 2022 Share Posted September 22, 2022 Things appeared to have gotten better for a few days at the start of the week. Yesterday seemed smooth. But today, same thing...random spikes into the 500 ~ 1300ms range. Link to comment Share on other sites More sharing options...
Max Out.5732 Posted September 22, 2022 Share Posted September 22, 2022 so i got an official confirmation of the issue: Quote Lead GM Magister (Guild Wars 2 Support) Sep 22, 2022, 09:47 PDT Hello, Thank you for waiting while I further reviewed your WinMTR test results with our server team. After checking the IP addresses associated with all Guild Wars 2 servers on Amazon's platform, it appears that the servers that are experiencing packet loss are not part of those that are specifically hosting the game - rather, they may be earlier hops inside of Amazon's network path that we do not have much direct visibility into. We will reach out to Amazon about the issue, but unfortunately our team will not be able to comment or assist further on the matter due to these server nodes not being within our networking space. We hope that reaching out to our contacts at Amazon, however, will get their attention so that they may investigate what is happening with these servers. We appreciate you bringing this issue to our attention. If you are aware of others encountering similar packet loss, please encourage them to send their own support ticket or make a forum post so we can review their issues as well, and send further evidence along to Amazon if the situation demands it! 🙂 Regards, Lead GM Magister Guild Wars 2 Support Teamhttp://help.guildwars2.com/ So as you can see, please open support tickets and follow the steps (with WinMTR) to capture data when you are lagging. 2 Link to comment Share on other sites More sharing options...
Jukhy.2431 Posted September 23, 2022 Share Posted September 23, 2022 Thank you for posting the reply @Max Out.5732 Normally I don't have connection issues but I did have some annoying skill lag recently. I used the -diag command line option few times and got pretty much the same results. Packet losses of 80-95% between Amazon server hops, not at the very end but close to it. I'm playing on NA side from the EU. Link to comment Share on other sites More sharing options...
Myshen.4560 Posted September 26, 2022 Share Posted September 26, 2022 On 9/23/2022 at 2:44 AM, Max Out.5732 said: so i got an official confirmation of the issue: So as you can see, please open support tickets and follow the steps (with WinMTR) to capture data when you are lagging. Thank you so much for posting this. Unfortunately my reply from the tech support at ArenaNet is basically it is your ISP's fault and there is nothing we can do although I believe both our WinMTR reports show the same results of data lost. Thankfully, my ISP is more accommodating and helpful. They actually identified that the issues are happening at AWS and they are working with them to resolve it because it does not only affect GW2, but other services that are hosted by AWS as well. In fact, my ISP tech support just called me this morning and informed me that AWS are working on it, asked me to monitor if the same ping spike is still occurring. I told him surprisingly that for the last three days, I was able to play at the usual ping without the spikes which made GW2 unplayable. He told me to monitor until the end of the week as he will call back to check if the issue occurs again. That is really helpful unlike ArenaNet's tech support reply. I felt in a way pushed aside by the tech support and I hope ArenaNet is reading this forum. Link to comment Share on other sites More sharing options...
Myshen.4560 Posted September 26, 2022 Share Posted September 26, 2022 On 9/14/2022 at 12:41 PM, Aaronz.6891 said: yea already escalated and they told me no issue from their end... speechless..... somehow i noticed there is no issue before 8am... i logged in before 8am and ping was stable. After 8am then the issue is back. lol Aaron, TIME did no dismiss my ticket. In fact, they escalated the case to their tech support at a higher level. They called me this morning and asked me to monitor if the situation is resolved cause they have been communicating and working with AWS to resolve the issue. Judging by what they told me, most of the issues need to be solved by AWS. And it seems AWS had done something because for the last three days, my ping was back to normal. Anyway, TIME's tech support told me he would call back at the end of the week to check if the issue persists. Link to comment Share on other sites More sharing options...
hovsep.6250 Posted October 6, 2022 Share Posted October 6, 2022 my friend has been getting constant disconnect issues during story instances always near the end of the instance, he tried every fix. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now