xGladd.7952 Posted July 28, 2020 Posted July 28, 2020 i am from the netherlands and if i want to try to pay my gems it keeps telling my ther is a error on every payment i do
aspirine.6852 Posted July 28, 2020 Posted July 28, 2020 I think this is where you contact support, I think I had the same issue and they have to do something for you. Was solved quite fast for me.
Strider.7849 Posted July 31, 2020 Posted July 31, 2020 @aspirine.6852 said:I think this is where you contact support, I think I had the same issue and they have to do something for you. Was solved quite fast for me. I contacted support regarding the same issue about a month ago and haven't received a response. Is the wait time normal?
Inculpatus cedo.9234 Posted July 31, 2020 Posted July 31, 2020 @Strider.7849 said:@aspirine.6852 said:I think this is where you contact support, I think I had the same issue and they have to do something for you. Was solved quite fast for me. I contacted support regarding the same issue about a month ago and haven't received a response. Is the wait time normal? You can update your ticket to re-open it, should it have inadvertently been closed. Just reply to the email you received.
aspirine.6852 Posted July 31, 2020 Posted July 31, 2020 @Strider.7849 said:@aspirine.6852 said:I think this is where you contact support, I think I had the same issue and they have to do something for you. Was solved quite fast for me. I contacted support regarding the same issue about a month ago and haven't received a response. Is the wait time normal? No it only took like a few hours on my ticket. Something probably went wrong.
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