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Can't launch the game on iMac since 29th september


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Since I opened a ticket and got no reply (except for asking about my Windows system specifications, and then apologizing for the mistake and asking again for my MacOs system specifications... and then silence)... and I see there's more people here who can't launch the game either, I'm copy-pasting the error I get each time I try to play and hoping there's someone out there who can help. I have tried to uninstall the game completely, installing it from zero, re-installing my OS...

I have been playing for more than 6 years (almost since the beginning) in this same iMac and I have NEVER had this kind of problem. Sure my computer is old. But it would be nice to know if the problem can be solved before I am forced to buy a new one JUST because of one game (considering the rest of apps I run on it work perfectly).

Arena.net... next Tuesday's update would be a VERY NICE chance to solve this problem for all of us!

Process: GuildWars2 [312]Path: /Applications/Guild Wars 2 64-bit.app/Contents/MacOS/GuildWars2Identifier: net.arena.Guild-Wars-2Version: 1.0 (1)Code Type: X86-64 (Native)Parent Process: launchd [155]Responsible: GuildWars2 [312]User ID: 501

Date/Time: 2020-10-09 17:20:40.599 +0200OS Version: Mac OS X 10.9.5 (13F34)Report Version: 11Anonymous UUID: DC29EE74-C27F-2C3C-F033-08B681EA28E2

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)Exception Codes: KERN_INVALID_ADDRESS at 0x00000001f1500532

VM Regions Near 0x1f1500532:VM_ALLOCATE 0000000109755000-0000000109756000 [ 4K] rw-/rwx SM=ALI
-->MALLOC_NANO 0000600000000000-0000600000200000 [ 2048K] rw-/rwx SM=COW

Application Specific Information:dyld: in dlopen()

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread0 libsystem_platform.dylib 0x00007fff975d9d17 _platform_strcmp + 231 net.arena.Guild-Wars-2 0x0000000106c09ac9 patch_lazy_pointers(mach_header const, patch_t, unsigned long) + 5322 dyld 0x00007fff6497e4f1 dyld::notifyBatchPartial(dyld_image_states, bool, char const ()(dyld_image_states, unsigned int, dyld_image_info const)) + 5973 dyld 0x00007fff64987a61 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 2214 dyld 0x00007fff6497e764 dyld::link(ImageLoader, bool, bool, ImageLoader::RPathChain const&) + 1665 dyld 0x00007fff6498576d dlopen + 4406 libdyld.dylib 0x00007fff9282d7ee dlopen + 597 net.arena.Guild-Wars-2 0x0000000106c0907e main + 5428 libdyld.dylib 0x00007fff9282e5fd start + 1

Thread 0 crashed with X86 Thread State (64-bit):rax: 0x000000000000005f rbx: 0x00000001f1500532 rcx: 0x0000000000000000 rdx: 0x00000001094a72e0rdi: 0x0000000106c0bd65 rsi: 0x00000001f1500532 rbp: 0x00007fff58ff73d0 rsp: 0x00007fff58ff73d0r8: 0x0000000000000000 r9: 0x0000000000000470 r10: 0x00007fff995f21a8 r11: 0x00000000106c42f8r12: 0x0000000000000000 r13: 0x000000000000000b r14: 0x0000000000000000 r15: 0x0000000000000001rip: 0x00007fff975d9d17 rfl: 0x0000000000010206 cr2: 0x00000001f1500532

Logical CPU: 0Error Code: 0x00000004Trap Number: 14

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0x7fff941caff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib0x7fff941cb000 - 0x7fff941ccff7 com.apple.print.framework.Print (9.0 - 260) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print0x7fff941cd000 - 0x7fff941e9ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib0x7fff94251000 - 0x7fff942acffb com.apple.AE (665.5 - 665.5) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE0x7fff942ba000 - 0x7fff942c7ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib0x7fff942c8000 - 0x7fff942cafff libRadiance.dylib (1044) <461482C9-CADB-3B36-B023-597C64AD4B00> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib0x7fff945ad000 - 0x7fff945b9ffb com.apple.AppleFSCompression (56.92.1 - 1.0) <066255FD-DBD1-3041-8DDA-7AFC41C9096D> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression0x7fff946ef000 - 0x7fff947d9fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib0x7fff947da000 - 0x7fff947daffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib0x7fff94867000 - 0x7fff94869ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib0x7fff9486a000 - 0x7fff949beff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox0x7fff949bf000 - 0x7fff949bffff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib0x7fff949f2000 - 0x7fff94a19ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib0x7fff94a1a000 - 0x7fff94a1dfff libCoreVMClient.dylib (58.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib0x7fff94da1000 - 0x7fff94dbcff7 libPng.dylib (1044) <151BA92C-6E7C-3B69-8024-FDD1E2C89DD3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib0x7fff94e50000 - 0x7fff94e5bff7 com.apple.NetAuth (5.0 - 5.0) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth0x7fff94e61000 - 0x7fff94eeaff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib0x7fff94eeb000 - 0x7fff95195ff5 com.apple.HIToolbox (2.1.1 - 698) <26FF0E2C-1CD7-311F-ACF0-84F3D5273AD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox0x7fff951cd000 - 0x7fff952bbfff libJP2.dylib (1044) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib0x7fff95549000 - 0x7fff95552ffb libsystem_notify.dylib (121.20.1) <9B34B4FE-F5AD-3F09-A5F0-46AFF3571323> /usr/lib/system/libsystem_notify.dylib0x7fff95553000 - 0x7fff95560ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib0x7fff95583000 - 0x7fff95588fff com.apple.DiskArbitration (2.6 - 2.6) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration0x7fff956c0000 - 0x7fff956d2ff7 com.apple.MultitouchSupport.framework (245.13.1 - 245.13.1) <38262B92-C63F-35A0-997D-AD2EBF2F8338> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport0x7fff956d3000 - 0x7fff956d7ff7 libGIF.dylib (1044) <7E51DFC3-740A-3CD3-98A1-1EC510A4A055> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib0x7fff956df000 - 0x7fff956e0fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib0x7fff95747000 - 0x7fff95788fff com.apple.PerformanceAnalysis (1.47 - 47) /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis0x7fff957c1000 - 0x7fff9582dfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit0x7fff95842000 - 0x7fff95889fff libFontRegistry.dylib (127) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib0x7fff9588a000 - 0x7fff9588afff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate0x7fff9588b000 - 0x7fff95c6cffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib0x7fff95c6d000 - 0x7fff95cbeff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio0x7fff95cbf000 - 0x7fff95e77ffb libicucore.A.dylib (511.35) <6F097DA7-147C-32A1-93D2-728A64CF0DC2> /usr/lib/libicucore.A.dylib0x7fff96301000 - 0x7fff9631cff7 libsystem_malloc.dylib (23.10.1) /usr/lib/system/libsystem_malloc.dylib0x7fff96371000 - 0x7fff9638cff7 libCRFSuite.dylib (34) /usr/lib/libCRFSuite.dylib0x7fff9638d000 - 0x7fff963b2ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo0x7fff963b3000 - 0x7fff96420fff com.apple.SearchKit (1.4.0 - 1.4.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit0x7fff96900000 - 0x7fff9692ffff com.apple.DebugSymbols (106 - 106) /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols0x7fff96930000 - 0x7fff96934ff7 libsystem_stats.dylib (93.90.3) /usr/lib/system/libsystem_stats.dylib0x7fff96935000 - 0x7fff9693cff8 liblaunch.dylib (842.92.1) /usr/lib/system/liblaunch.dylib0x7fff9693d000 - 0x7fff9697fff7 libauto.dylib (185.5) /usr/lib/libauto.dylib0x7fff96cb7000 - 0x7fff96cdbfff libxpc.dylib (300.90.2) /usr/lib/system/libxpc.dylib0x7fff96cdc000 - 0x7fff96d05ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib0x7fff96d24000 - 0x7fff96d5dff7 com.apple.QD (3.50 - 298) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD0x7fff96d5e000 - 0x7fff96d65fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib0x7fff96d66000 - 0x7fff97050fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore0x7fff970b1000 - 0x7fff970e0ff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS0x7fff9713f000 - 0x7fff97572ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore0x7fff97573000 - 0x7fff97576fff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC0x7fff975ad000 - 0x7fff975c6ff7 com.apple.Kerberos (3.0 - 1) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos0x7fff975c7000 - 0x7fff975d1fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib0x7fff975d5000 - 0x7fff975dbff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib0x7fff975dc000 - 0x7fff975e0ff7 libcache.dylib (62) /usr/lib/system/libcache.dylib0x7fff975e4000 - 0x7fff97714ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv0x7fff97740000 - 0x7fff977c9fff com.apple.ColorSync (4.9.0 - 4.9.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync0x7fff9780c000 - 0x7fff9797aff7 libBLAS.dylib (1094.5) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib0x7fff9797b000 - 0x7fff97993ff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage0x7fff97994000 - 0x7fff97a0bfff com.apple.CoreServices.OSServices (600.4 - 600.4) <5A44F0B5-4A24-3875-ADE4-5B47D6C7E251> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices0x7fff989d1000 - 0x7fff98a35fff com.apple.datadetectorscore (5.0 - 354.5) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore0x7fff98a43000 - 0x7fff98a43fff com.apple.Carbon (154 - 157) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon0x7fff98a88000 - 0x7fff98a8aff7 com.apple.securityhi (9.0 - 55005) <9985032A-0EE1-3760-8D23-ADD3965A4D18> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI0x7fff98b17000 - 0x7fff98b1bfff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels0x7fff98bc6000 - 0x7fff98bd7ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib0x7fff98bd8000 - 0x7fff98eacfc7 com.apple.vImage (7.0 - 7.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage0x7fff98ead000 - 0x7fff98eaeff7 libSystem.B.dylib (1197.1.1) <70B235FC-BCED-367B-BA6C-67C299BAE7D9> /usr/lib/libSystem.B.dylib0x7fff98eb6000 - 0x7fff99063f27 libobjc.A.dylib (551.1) /usr/lib/libobjc.A.dylib0x7fff99064000 - 0x7fff9916aff7 com.apple.ImageIO.framework (3.3.0 - 1044) <3BCCF2AE-CF1F-3324-A371-DF0A42C841A2> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO0x7fff991d3000 - 0x7fff991eaff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <7BC0194E-1B40-3FCA-ACD2-235CE5D65DFA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory0x7fff99281000 - 0x7fff994e5ffd com.apple.security (7.0 - 55471.14.18) <83A9E8C8-06A1-3F6D-8514-C35CD0DBD370> /System/Library/Frameworks/Security.framework/Versions/A/Security

External Modification Summary:Calls made by other processes targeting this process:task_for_pid: 0thread_create: 0thread_set_state: 0Calls made by this process:task_for_pid: 0thread_create: 0thread_set_state: 0Calls made by all processes on this machine:task_for_pid: 182thread_create: 0thread_set_state: 0

VM Region Summary:ReadOnly portion of Libraries: Total=189.6M resident=113.5M(60%) swapped_out_or_unallocated=76.1M(40%)Writable regions: Total=33.8M written=268K(1%) resident=520K(2%) swapped_out=0K(0%) unallocated=33.3M(98%)

REGION TYPE VIRTUAL=========== =======Kernel Alloc Once 4KMALLOC 22.4MMALLOC (admin) 32KSTACK GUARD 56.0MStack 8192KVM_ALLOCATE 8KDATA 26.2MIMAGE 528KLINKEDIT 68.5MTEXT 121.1M__UNICODE 544Kshared memory 4K=========== =======TOTAL 303.4M

Model: iMac11,1, BootROM IM111.0034.B04, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f36Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MBMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2PBluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial portsNetwork Service: Ethernet, Ethernet, en0Network Service: Wi-Fi, AirPort, en1Serial ATA Device: ST1000DM003-1SB10C, 1 TBSerial ATA Device: OPTIARC DVD RW AD-5680HUSB Device: HubUSB Device: Keyboard HubUSB Device: USB Optical MouseUSB Device: Apple KeyboardUSB Device: Internal Memory Card ReaderUSB Device: BRCM2046 HubUSB Device: Bluetooth USB Host ControllerUSB Device: HubUSB Device: Tablet MonitorUSB Device: USB2.0 HubUSB Device: USB2.0 HubUSB Device: Portable Super Multi DriveUSB Device: Built-in iSightUSB Device: IR ReceiverThunderbolt Bus:

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