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Why are my tickets being deleted?


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I've provided as much information as i can + do i have access to the emails im using for my gw1/2 accounts. Also i've restored the pw for that account once already some years ago. I can also provide them my ID etc. but they didn't give me any information or reply at all they just deleted the ticket. I've used a different email then my gw2 email but they are very similiar in the first place (even more proof. Without them asking me anything or providing me with anything they might need i don't know what to do.

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Im typing here via my gw2 acc which is phone protected. Pretty unluckily for someone to just have it all. Have to draw the line somewhere. Can't get more protection then that.Also very unlikely someone wants to hack my gw1 accounts which is what im trying to restore lol.

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