RippyToucan.2083 Posted May 15, 2021 Share Posted May 15, 2021 I am getting code 7:11:3:202:101 disconnects somewhat often and I can't find a fix. I opened ports 80, 443 and 6112, both inbound and outbound, and ensured my firewall was set to allow the Guild Wars 2 application. These disconnects are getting annoying because they kick me from my story instances and I have to start over. What can I do? Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted May 15, 2021 Share Posted May 15, 2021 You don't need to open these ports inbound, just outbound. Opening them inbound won't hurt the game but will increase the chance that your computer gets hacked. In fact, on regular residential internet connections, you don't need to configure anything. Just make sure you give Guild Wars 2 permission if you get a Windows firewall notice (Or a notice of any other personal firewall software like ZoneAlarm) 1 Link to comment Share on other sites More sharing options...
Brandon.7319 Posted June 15, 2021 Share Posted June 15, 2021 On 5/15/2021 at 9:06 PM, RippyToucan.2083 said: I am getting code 7:11:3:202:101 disconnects somewhat often and I can't find a fix. I opened ports 80, 443 and 6112, both inbound and outbound, and ensured my firewall was set to allow the Guild Wars 2 application. These disconnects are getting annoying because they kick me from my story instances and I have to start over. What can I do? This is a bug that occurs, usually when you're not moving/attacking during a story instance. I recently started playing again after quitting a few years ago because this bug made story instances impossible for me. Now, new house, entirely new computer and network... Still the exact same issue. Just try to not stop sending any inputs at any point during the story instances. Keep spamming attack buttons during cut scenes too. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted June 16, 2021 Share Posted June 16, 2021 (edited) Opening the ports does nothing to solve the problem. I've tried playing through "No Refuge" repeatedly last night, but always got disconnected right at the end, when the dialogue with Faolain and Wynne was supposed to trigger. I get there - nothing happens. I try using a skill and realize that I can't, and a few seconds later I am getting the "client lost connection to the server" error message. Edited June 16, 2021 by Ashantara.8731 Link to comment Share on other sites More sharing options...
Aeryn Knight.4351 Posted June 16, 2021 Share Posted June 16, 2021 having the same issues with the same message at the end of 'Arcana Obscura' as soon as you deliver the last crystal it goes straight to a cut scene and disconnects me, i've tried spamming skills, doing nothing , different pc (though same internet connection) wireless and wired, 9 attemps so far and dc at the same point on every single one of them, to say its getting frustrating is an understatement. Link to comment Share on other sites More sharing options...
Gladiotor.7561 Posted June 17, 2021 Share Posted June 17, 2021 Having the same issue. Very frustrating as im trying to mop up old achievements in the lw2 story instances. I find a group, go in and somewhere near the end this error.. Link to comment Share on other sites More sharing options...
Aeryn Knight.4351 Posted June 17, 2021 Share Posted June 17, 2021 (edited) at my 11th attempt of 'Arcana Obscura' i managed to get through, my latest 'tricks' whether that had anything to do to help me or not i dont know was to turn all graphic settings down to lowest they could go, closing GW2 and deleting the cache that you can find by typing %LocalAppData%/temp in file explorer and deleting the folder gw2cache-{bunch-of-letters-and-numbers}. i was able to get past the next 2 episodes just fine even the monstorous cut scene at the end of 'hidden cave' Edited June 17, 2021 by Aeryn Knight.4351 typo Link to comment Share on other sites More sharing options...
Totenkopf.9805 Posted June 20, 2021 Share Posted June 20, 2021 Im getting code=1022:5:1:891:101and dc everytime on wvw and stuck in q always fix ur kitten game already Link to comment Share on other sites More sharing options...
Shroud.2307 Posted June 21, 2021 Share Posted June 21, 2021 I've been having this issue for FIVE MONTHS. I've sent multiple tickets and all they ever do is ask me to send DxDiag and run Hi-jackThis.Things I've tried: Uninstalling and reinstalling -repair Clearing cache Adjusting Firewall settings Disabling Firewall Disabling anitvirus programs Using VPN (WTFast) Running on different computer Updating drivers Contacting ISP - ISP reset and updated Modem REPLACING ENTIRE MODEM None of these things have worked.What I'm experiencing: Soft disconnect to character select and hard disconnect to launcher. Happens every hour/few hours. ERROR CODES: 7:11:3:202:101 1101:4:5:1749:101 Absolutely at the end of my wits with this. I've asked questions on forums, from my ISP, through support here, tried various programs and suggestions... This issue occurs regardless of the computer I'm on and it DOES NOT impact my connection on other games or programs. This is strictly a GW2 related problem. 2 Link to comment Share on other sites More sharing options...
Shroud.2307 Posted June 22, 2021 Share Posted June 22, 2021 Can't even stay connected for 15 minutes now. Link to comment Share on other sites More sharing options...
Rall.4586 Posted June 22, 2021 Share Posted June 22, 2021 (edited) 21 hours ago, Shroud.2307 said: Can't even stay connected for 15 minutes now. I know someone with a similar issue in that they're getting the exact same 1101:4:5:1749:101 error. Have you submitted a support ticket for it? Wondering if we can't get this to a higher priority and eventually in front of devs. Edited June 22, 2021 by Hobu.8751 Link to comment Share on other sites More sharing options...
Rall.4586 Posted June 22, 2021 Share Posted June 22, 2021 On 6/20/2021 at 3:49 AM, Totenkopf.9805 said: Im getting code=1022:5:1:891:101and dc everytime on wvw and stuck in q always fix ur kitten game already Have you been able to identify a fix? I'm talking to someone with a similar issue right now. Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted June 22, 2021 Share Posted June 22, 2021 It could be helpful to add your city and internet service provider to posts like this to allow the network administrators to discover if their data center may have issues with the connection to certain ISPs or locations. Link to comment Share on other sites More sharing options...
Shroud.2307 Posted June 23, 2021 Share Posted June 23, 2021 (edited) 2 hours ago, Hobu.8751 said: I know someone with a similar issue in that they're getting the exact same 1101:4:5:1749:101 error. Have you submitted a support ticket for it? Wondering if we can't get this to a higher priority and eventually in front of devs. I've sent several tickets, all support does is take shots in the dark with their solutions. I've tried multiple things they've asked me to do and none have worked. It would be different if I was getting consistent answers when I ask this question, of which I've asked on multiple forums and in support tickets, but the answer is always different. So I'm really not confident ANet's support is being very helpful with this right now, and I'm so beyond angry with it that I'm debating on uninstalling and just being done with the game. This has been going on for 5 months for me and I feel like I've exhausted every option with no improvements for my situation, and it has in fact gotten worse rather than better. Mind you, today at least I've been able to stay on for longer periods of time, I'm still getting kicked. Edited June 23, 2021 by Shroud.2307 Link to comment Share on other sites More sharing options...
HakaMura.8670 Posted July 28, 2021 Share Posted July 28, 2021 oh ghad... I thought I'm the only one, same code. Mine is for WvW, haven't tried instances yet, normal ping in open world, but when i go to wvw, ping spikes and can't use any skill then DC after a few minutes. didn't further attempt pvp and boss fights yet, because I mainly wvw and that already frustrates me, haven't played in months so I thought it's just client update issues so I just keep repairing client. will result to total re-download/install, but if it doesn't fix it, well then guess back to the reason why I went on haitus. Link to comment Share on other sites More sharing options...
Felsig.7651 Posted April 16, 2022 Share Posted April 16, 2022 I get this so regularly that I am thinking I might have to stop playing GW2. This evening I played for about 40 minutes and then gave up after the 5th time I got this error code. The only thing that I ever have connection issues with is GW2 and I have them all the time recently. If anyone knows a fix for this I would greatly appreciate you passing the knowledge on to me :) Thanks! Link to comment Share on other sites More sharing options...
swagford.1705 Posted April 18, 2022 Share Posted April 18, 2022 (edited) I'm having the same issue. It all started 3 days ago and has been constant disconnects ever since. Open world, wvw, story instance: doesn't matter. I've isolated the problem to the game itself as no other games/programs give me any issue. Took my router out of the equation and have a direct line to the modem yet, still get constant disconnects. Game is literally unplayable right now and I've had no issues for the past 4 months I came back. What is going on??? Also of note: my ping never gets above 50. It just suddenly disconnects, or everything around me is carrying on like normal, yet my character cannot perform any action (but still move) until it finally disconnects. Edited April 18, 2022 by swagford.1705 Link to comment Share on other sites More sharing options...
Bromar.1504 Posted April 18, 2022 Share Posted April 18, 2022 Yup, having the same issues everyone else states here. I get random massive lag spikes and disconnects all the time, especially in spvp. Internet connection is fine, firewall settings as they should be and all my other games are working flawlessly. It's strictly a gw2 issue but the annoying part is that it's been going on for so long. Fix you kitten Anet... Link to comment Share on other sites More sharing options...
Proper Gnomenclature.1049 Posted Tuesday at 10:40 PM Share Posted Tuesday at 10:40 PM (edited) I realize this is something of a necro post, and I apologize. However, I am receiving the same error on a home network after opening the ports to tcp and udp traffic. ArenaNet insists they are not responsible for any connection issues not caused by a known technical failure on their end, and so it's a show-stopper for me. My impression from their minimal support drones is that ArenaNet really just doesn't care at all. At. All. Too bad. I just dumped $400 to get up and running on this game, what with purchasing all the DLCs and investing in some QoL updates. And I really like the game. But it's impossible to play with constant show-stoppers. I've pointed out the same thing to support - it tends to happen at the very end of stories when there is lengthy dialogue or cut scenes and no traffic between client and server. They pretty much told me I didn't know what I'm talking about. But I've also experienced it with chatper 18 of SoTO, making that story fubarred. No matter how many times I try, I get disconnected right after defeating the boss (no spoilers on names just in case) and before being awarded credit. Same with Victory or Death. Same with Blast from the Past. In fact, about half the stories disconnect. Many I am able to replay and THEN get credit the second time through. Not sure why that is. But not with Chapter 18 of SoTo. What a bummer. I really wanted to play this game, but when I can't even get my toons through the personal story, the rest of the content is useless. Also worth noting for those who still have the patience to deal with Anet technical support clearly not knowing what they're talking about: I get can't reach the log-in server errors standing around in LA and stay connected. I get the WvW glitch where all the controls freeze and there are huge lag spikes... and stay connected. I can immediately log right back in and start any story over when I do get disconnected. The idea the problem is on my end is ridiculous fiction, and anyone with any networking experience at all knows it. Edited Tuesday at 10:55 PM by Proper Gnomenclature.1049 clarity 2 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted Tuesday at 11:05 PM Share Posted Tuesday at 11:05 PM (edited) These tips/workarounds work for some: Change streaming option to 'Max'. Minimize cut-scenes. Spam a skill and/or move your character continually. You can find these, and many more, tips in the Dev-posted thread, 'Storyline Disconnects - Merged'. Good luck. Edited Wednesday at 01:58 PM by Inculpatus cedo.9234 typo Link to comment Share on other sites More sharing options...
Chaba.5410 Posted Tuesday at 11:06 PM Share Posted Tuesday at 11:06 PM (edited) 25 minutes ago, Proper Gnomenclature.1049 said: it tends to happen at the very end of stories when there is lengthy dialogue or cut scenes and no traffic between client and server. This is the thread you'll want to look at for that problem. Edited Tuesday at 11:06 PM by Chaba.5410 1 Link to comment Share on other sites More sharing options...
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