Items vanishing after buying shared slots

[Synn.8617]

So.. this morning I noticed shared slots were on sale. I purchased 5 of them. I already had 16.

 

Once I had them, I wanted to pull a couple of things out of my bank and put them in the shared slots.  One was the "Invite to the Party" item that transports you to whichever festival is going on at the time. That one isn't such a big deal.

The other item was the permanent Silver-Fed Salvage-O-Matic. I don't want to have to buy that one again. I've had it for years. It was in my bank, because I was trying to use up the many Mystic Salvage Kits I had made.

 

All I did was double-click each item while it was sitting in my bank...which I've done hundreds of times for items and they just go into your character's bags. This time.. they just disappeared. I didn't just drag them directly into the shared slots. Double-clicked them.. and they just vanished. I did this with a few other little items, like some wool scraps... a few bronze ingots... same thing.. POOF.

 

Would love to get them back, Thanks. This happened around 7:40AM, Pacific Time.

Thanks

[Inculpatus cedo.9234]

Did you check your bags?

I'm not sure items will automatically go into Shared Inventory Slots from the bank. 

[Linken.6345]

You sure your bag aint closed so you cant see it?

[Synn.8617]

yes.. I checked my bags.. I've played for 8 years. Double checked.. checked again....

Yes.. bags are open... not closed... checked everything.. they just... vanished...

I can understand that sometimes people have brain cramps.. or new players don't realize certain basic things. this is not the case here.

and no.. they don't go automatically into shared slots from the bank. I know this

.. they go into your bags, if you double click them from the bank. I have done this hundreds of times. This time.. they just disappeared.

[Inculpatus cedo.9234]

Then, you will need to contact the CS Team via the 'Support' link above/below.

 

Good luck.