Dimjoee.3895 Posted June 6, 2021 Share Posted June 6, 2021 Yesterday I bought gems with a mastercard and went through every step of the process succesfully. However I never got an e-mail with an order number or confirmation that I purchased gems (like all my previous purchases). As far as I know no money was charged until this point in time and I haven't received any gems either. Does this mean the purchase didn't went through or is there something else going on? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 6, 2021 Share Posted June 6, 2021 (edited) You can contact the Purchasing CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance. Good luck. Edit: Oh, I forgot. There's an announcement about Gem purchases in the 'News and Announcements' sub-forum. Edited June 6, 2021 by Inculpatus cedo.9234 Link to comment Share on other sites More sharing options...
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