StainedSilva.1726 Posted July 28, 2021 Share Posted July 28, 2021 Hi there, The Ultimate EOD is advertised for $79.99 but when I go to checkout to pay with card, it increases to $91.99. Link to comment Share on other sites More sharing options...
StainedSilva.1726 Posted July 28, 2021 Author Share Posted July 28, 2021 (edited) Current workaround for this bug. Bought the game via in-game store, price reflected correctly and added to my account etc without issue. So currently, price change only occurs on website. Edit: I have screenshots if you need them (@devs) Edited July 28, 2021 by StainedSilva.1726 Update Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 28, 2021 Share Posted July 28, 2021 Do you live in a taxable area? That could be it. 1 Link to comment Share on other sites More sharing options...
Stelawrat.6589 Posted July 28, 2021 Share Posted July 28, 2021 9 hours ago, Inculpatus cedo.9234 said: Do you live in a taxable area? That could be it. I'm sure that is it. That's what happens whenever I purchase anything, whether from the gem store, or here online. The cost is always in US dollars, despite my info correctly registering as Canadian. EoD cost was $79.99 with added tax at 10%, which is my provincial tax rate, totalled $87.97 USD. EoD cost at $29.99 totalled $32.98 USD after taxes. Link to comment Share on other sites More sharing options...
StainedSilva.1726 Posted July 29, 2021 Author Share Posted July 29, 2021 I do live in a taxable area(South Africa), but why would the in game store charge $79.99 and the website $91.99? Does the in-game store not include tax then? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 29, 2021 Share Posted July 29, 2021 EU accounts use the ~23% VAT in price; NA accounts add tax at checkout, I believe. (This isn't which region you chose for your server, but which region your account is designated as; EU has EU account, everyone else has NA account.) Link to comment Share on other sites More sharing options...
Tiamat.4823 Posted July 30, 2021 Share Posted July 30, 2021 (edited) I live in Canada. Similar situation happened to me on Tuesday pre-order release. $85.59 USD from website purchase, $79.99 USD from ingame shop upgrade. I bought 2x EOD Ultimate editions for my 1st and 2nd accounts. Promptly cancelled/requested refund for 1st purchase from the website and re-purchased ingame at $79.99 USD. The only reason I bought from the website in the first place was because at the time the Black Lion Shop ingame was offline. Yes there is a Tax on my order as per the invoice reads of $5.23USD but for whatever reason that tax is included in the ingame shop pricing of $79.99 USD. So the total is $79.99USD before any currency conversion to CAD dollars. Edited July 30, 2021 by Tiamat.4823 price typo Link to comment Share on other sites More sharing options...
Stelawrat.6589 Posted July 30, 2021 Share Posted July 30, 2021 (edited) 59 minutes ago, Tiamat.4823 said: ... Yes there is a Tax on my order as per the invoice reads of $5.23USD but for whatever reason that tax is included in the ingame shop pricing of $79.99 USD. So the total is $79.99USD before any currency conversion to CAD dollars. My experiences purchasing in-game have always been the same. The tax "appears" to be included in the total price, but when I receive the invoice, there is tax added onto that total. I'm also Canadian & the tax I'm charged is my provincial tax. Earlier I posted 10%, but to be accurate, it is 9.975% which is exactly the rate I'm charged whenever I make a purchase, whether in-game or directly from the website. So my cost for EoD is the base cost as shown, so $79.99 & $29.99 plus tax at 9.975%, the total in USD. When the charges appear on my credit card statement, they'll have the additional conversion cost added to them. As a fellow Canuck, I'm hopeful for you though Tiamat! 😊 EDIT: Just realized, you must be one of those lucky Canucks who live in a province with no provincial sales tax eh!! 😡 In which case, I don't understand why you were charged anything extra when buying from the website?? o/ Edited July 30, 2021 by Stelawrat.6589 Link to comment Share on other sites More sharing options...
Tiamat.4823 Posted July 30, 2021 Share Posted July 30, 2021 in my case; 1st purchase from website on Tuesday July 27th (roughly 11:25am): $112.25 CAD = $85.59 USD1 CAD = 0.7625 USD after refund and re-purchase nearly 12hrs later: $105.02 CAD = $79.99 USD1 CAD = 0.7617 USD for context I live in Vancouver, Canada. Link to comment Share on other sites More sharing options...
Stelawrat.6589 Posted July 30, 2021 Share Posted July 30, 2021 On 7/29/2021 at 3:47 AM, StainedSilva.1726 said: I do live in a taxable area(South Africa), but why would the in game store charge $79.99 and the website $91.99? Does the in-game store not include tax then? I don't think that it does, not judging by my experience buying there. You were charged 15% tax, which I see is equivalent to South Africa's VAT, so that makes sense to me, given that I'm charged my specific tax rate, on top of the base cost, as well. Link to comment Share on other sites More sharing options...
Stelawrat.6589 Posted July 30, 2021 Share Posted July 30, 2021 9 minutes ago, Tiamat.4823 said: in my case; 1st purchase from website on Tuesday July 27th (roughly 11:25am): $112.25 CAD = $85.59 USD1 CAD = 0.7625 USD after refund and re-purchase nearly 12hrs later: $105.02 CAD = $79.99 USD1 CAD = 0.7617 USD for context I live in Vancouver, Canada. I used to be so good at math... heheh I'm not sure Tiamat. If you were charged $85.59 USD, then that represents the base cost of $79.99 plus your provincial sales tax at 7%, which is consistent with my purchases as well & makes sense to me. But if you've only been charged the base cost of $79.99 USD, then I think it's a fluke, a one off. Link to comment Share on other sites More sharing options...
Tiamat.4823 Posted July 30, 2021 Share Posted July 30, 2021 fluke or not. I got both copies now at $79.99USD. The 3rd ($85.59USD) was refunded. Link to comment Share on other sites More sharing options...
Stelawrat.6589 Posted July 30, 2021 Share Posted July 30, 2021 17 minutes ago, Tiamat.4823 said: fluke or not. I got both copies now at $79.99USD. The 3rd ($85.59USD) was refunded. Okay, well mum's the word then. 🤐 Link to comment Share on other sites More sharing options...
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