Parasite.5389 Posted August 4, 2021 Share Posted August 4, 2021 I haven't seen it since the maintenance ended last week, it doesn't normally come and go like other items and I'm worried that the pre-purchase for EoD has messed up my account making it thought i already own it. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 4, 2021 Share Posted August 4, 2021 I checked on my account that doesn't already have the Deluxe editions, and Heart of Thorns is there, but no Path of Fire. This account did not pre-purchase End of Dragons, so I don't think that has anything to do with it. Link to comment Share on other sites More sharing options...
Parasite.5389 Posted August 4, 2021 Author Share Posted August 4, 2021 2 hours ago, Inculpatus cedo.9234 said: I checked on my account that doesn't already have the Deluxe editions, and Heart of Thorns is there, but no Path of Fire. This account did not pre-purchase End of Dragons, so I don't think that has anything to do with it. as long as i'm not going mad, i was planning on buying it with the gems from the pre-purchase Link to comment Share on other sites More sharing options...
Parasite.5389 Posted August 24, 2021 Author Share Posted August 24, 2021 Still missing from the store, nearly a month! Link to comment Share on other sites More sharing options...
ThePyromancer.7308 Posted October 2, 2021 Share Posted October 2, 2021 I am having the same issue Link to comment Share on other sites More sharing options...
Parasite.5389 Posted December 27, 2021 Author Share Posted December 27, 2021 It's now the end of December, the item is still missing from my store page, yet is appears in friends store pages. i have run several client repairs. I have not purchased the Deluxe edition of the expansion, and feel like this issue is being ignored. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted December 27, 2021 Share Posted December 27, 2021 I checked my account, today, and it's not available. Are you sure your friends have it? Might they be confused with Heart of Thorns upgrade? Regardless, what has the CS Team said about the item? Link to comment Share on other sites More sharing options...
Parasite.5389 Posted December 27, 2021 Author Share Posted December 27, 2021 (edited) 5 minutes ago, Inculpatus cedo.9234 said: I checked my account, today, and it's not available. Are you sure your friends have it? Might they be confused with Heart of Thorns upgrade? Regardless, what has the CS Team said about the item? they were streaming, i'm sure. CS hasn't said anything, they're ignoring the issue Edited December 27, 2021 by Parasite.5389 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted December 27, 2021 Share Posted December 27, 2021 They did not answer your ticket? Did you check your spam/junk folder? Link to comment Share on other sites More sharing options...
Parasite.5389 Posted December 27, 2021 Author Share Posted December 27, 2021 when i pre-purchased EoD, i'd made a mistake an bought the Ultimate collection(the one that includes Hot and PoF for an extra £17) a made a ticket to see if there was an easy way to get that extra money refunded, i also noted that the PoF deluxe was missing from the Gem store and whether the two were related. they responded to my first question by telling me that they could only refund the entire package and i'd have to buy the correct package again, for the sake of £17 it wasn't really worth the hastle. they completely ignored the second question and i have yet to hear anything back from Support on this forum thread. i've also made an in-game bug-report for the issue which has also been ignored. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted December 27, 2021 Share Posted December 27, 2021 Well, it's very rare a Dev (the CS Team do not use the forums) will respond to an issue here. And, as indicated on the 'Bug Report' window, you will garner no response there. You can update your ticket for more information. Good luck. Link to comment Share on other sites More sharing options...
Gatz.7456 Posted April 29, 2022 Share Posted April 29, 2022 Got mailed on this issue, I think that at first a bot answered cause it said that it`s gone from the gem store since 2020 but I had it till a couple of months ago. I replied saying that and then an actual human answered and said that it is a bug and that I should report it as a bug cause they get more info out of an in-game bug report. Did it......3 months ago.......and I got no answer, no PoF D on the gem store......so.....yeah.....they completely ignore this problem. 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted April 30, 2022 Share Posted April 30, 2022 Did you expect an answer from an in-game Bug Report? As stated above, it is clearly indicated on the Bug Report window that there will be no response. Probably hasn't even made it to the Marketing Team/Browser Team yet. Link to comment Share on other sites More sharing options...
Parasite.5389 Posted July 2, 2023 Author Share Posted July 2, 2023 Annual reminder it's still missing! 1 Link to comment Share on other sites More sharing options...
Recommended Posts