[HELP] Phone broke, I have a number of accounts locked behind authenticator. Submitting a ticket requires authenticator.

[MisterG.3657]

My phone broke and I had my accounts using the 2-step authentication with an authenticator.

I've tried to submit a ticket, but logging in the support website require an authenticator code, that I cannot reproduce anymore.

Is there someone I can chat with or an email I can use to solve this issue?

 

Thanks.

[Tanek.5983]

The form here says a ticket can be submitted without signing in. I don't know how much longer that might take or what they will need to prove your account is your account, but at least it is a way to start the conversation with Support.

https://help.guildwars2.com/hc/en-us/requests/new?ticket_form_id=360003248533

 

Good luck!

[MisterG.3657]

Thanks, I'll try that for sure!