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PLEASE HELP ! Game keeps crashing and force closing the game. 'A serious error has occurred' message and option to send details to ANET.


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Recently returned to the game, I have been playing for around 10 days and levelled from around level 20 to 80, completed 'my story' and have not had any issues. 

 

I bought POF, HOT, and EOD expansion today, and since trying to do both POF and HOT storylines, any time I try and enter the story line instance the game crashes. Extremely frustrating. 

 

I have updated my drivers to the latest, done the -repair on the client, updated windows, and as a last resort deleted all the game files and reinstalled. Still getting this issue... 

 

Can anyone advise what I can do, as I currently feel I've wasted £90 on the collector ultimate edition. Pretty much a full day wasted by trying everything I can think of / seen suggested on other users posts. 

 

full crash report: 

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*--> Crash <--*
Exception: c0000005  
Memory at address 00000000`00000000 could not be read
App: Gw2-64.exe 
Pid: 672
BaseAddr: 00007FF66B4C0000
ProgramId: 101
Build: 118189
Module: bink2w64.dll
When: 2021-08-10T18:02:02Z 2021-08-10T19:02:02+01:00
Uptime:   0 days  0:07:35
Flags: 0
DumpFile: Crash.dmp

*--> System <--*
Name: 5181bf15

Processors: 4 [AuthenticAMD:15:0:1]
OSVersion: Windows 10.0 (64 bit)

*--> System Memory <--*
Physical:   968MB/ 4043MB  23%
Paged:     1788MB/ 8905MB  20%
Virtual:  134210595MB/134217727MB  3%
Load: 76%
CommitTotal:   7116MB
CommitLimit:   8905MB
CommitPeak:    7788MB
SystemCache:    600MB
HandleCount:  69716
ProcessCount:   153
ThreadCount:   2004

*--> Process Memory <--*
Private:         2650MB
WorkingSet:      1390MB
PeakWorkingSet:  2134MB
PageFaults:   2096133

*--> Memory Category Usage (Inclusive) <--*
[Category]                 [Size(MB)]  [Count]     
Root                       1727.65     787717      
Programmer Data            1054.95     326699      
Uncategorized              592.49      425506      
Engine                     587.89      126403      
Model-Programmer           482.59      43495       
Model Granny               478.14      22806       
Game                       323.24      172842      
VRAM                       240.59      16350       
Content                    237.31      61131       
Collections                100.65      2258        
Dictionary                 99.75       761         
Gr                         83.59       63982       
Text                       65.48       7448        
Art Assets                 50.14       11113       
VRAM - Gr Postproc         45.61       20          
Gr Umbra                   42.69       1001        
Character Models           37.76       2193        
Composite Models           37.58       1519        
I/O                        30.58       1155        
VRAM - DirectX Geo Buffers 30.56       1520        
Collide                    30.08       24399       
Archive                    29.18       25          
Composite Tex              25.98       124         
Composite Tex Pool         25.98       124         

*--> Memory Category Usage (Exclusive) <--*
[Category]                 [Size(MB)]  [Count]     
Uncategorized              592.49      425506      
Model Granny               478.14      22806       
Content                    237.31      61131       
Dictionary                 99.75       761         
Text                       65.48       7448        
VRAM - Gr Postproc         45.61       20          
Gr Umbra                   42.69       1001        
VRAM - DirectX Geo Buffers 30.56       1520        
Archive                    29.18       25          
Composite Tex Pool         25.98       124         
VRAM - Prop Geo            22.19       1003        
VRAM - Composite Tex       21.82       103         
VRAM - UI Textures         16.27       363         
VRAM - DDI Shader          16.06       12517       
VRAM - Prop Tex            15.36       130         
Collide Havok              14.91       19022       
Gr Material                13.75       20402       
Composite                  13.20       2027        
Composite Packfile         11.47       349         
Collide                    10.98       4592        
Audio FMOD                 10.36       4010        
VRAM - Character Tex       8.41        286         
VRAM - Gr Shadow           8.00        1           
VRAM - Character Geo       7.67        41          

*--> DllList <--*
00007FF66B4C0000 - C:\Program Files\Guild Wars 2\Gw2-64.exe
00007FFA54E90000 - C:\WINDOWS\SYSTEM32\ntdll.dll
00007FFA549E0000 - C:\WINDOWS\System32\KERNEL32.DLL
00007FFA525D0000 - C:\WINDOWS\System32\KERNELBASE.dll
00007FFA52F70000 - C:\WINDOWS\System32\USER32.dll
00007FFA528A0000 - C:\WINDOWS\System32\win32u.dll
00007FFA548D0000 - C:\WINDOWS\System32\GDI32.dll
00007FFA52A20000 - C:\WINDOWS\System32\gdi32full.dll
00007FFA52980000 - C:\WINDOWS\System32\msvcp_win.dll
00007FFA52B30000 - C:\WINDOWS\System32\ucrtbase.dll
00007FFA53F00000 - C:\WINDOWS\System32\ADVAPI32.dll
00007FFA54830000 - C:\WINDOWS\System32\msvcrt.dll
00007FFA53720000 - C:\WINDOWS\System32\sechost.dll
00007FFA54AF0000 - C:\WINDOWS\System32\RPCRT4.dll
00007FFA54970000 - C:\WINDOWS\System32\WS2_32.dll
00007FFA52EA0000 - C:\WINDOWS\System32\WINTRUST.dll
00007FFA54900000 - C:\WINDOWS\System32\PSAPI.DLL
00007FFA535F0000 - C:\WINDOWS\System32\ole32.dll
00007FFA53FB0000 - C:\WINDOWS\System32\combase.dll
00007FFA53110000 - C:\WINDOWS\System32\OLEAUT32.dll
00007FFA4E0E0000 - C:\WINDOWS\SYSTEM32\WTSAPI32.dll
00007FFA537C0000 - C:\WINDOWS\System32\SHELL32.dll
00007FFA45D60000 - C:\WINDOWS\SYSTEM32\WINMM.dll
00007FFA52C30000 - C:\WINDOWS\System32\CRYPT32.dll
00007FFA4D370000 - C:\WINDOWS\SYSTEM32\VERSION.dll
00007FFA4C8E0000 - C:\WINDOWS\SYSTEM32\MSACM32.dll
00007FFA2FD20000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.1110_none_91a01826cc8bca4c\gdiplus.dll
00007FFA456D0000 - C:\WINDOWS\SYSTEM32\MSIMG32.dll
00007FFA38240000 - C:\WINDOWS\SYSTEM32\USP10.dll
00007FFA3AB50000 - C:\WINDOWS\SYSTEM32\Secur32.dll
00007FFA38700000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_792d1c772443f647\COMCTL32.dll
00007FFA23FB0000 - C:\WINDOWS\SYSTEM32\winmmbase.dll
00007FFA51FA0000 - C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
00007FFA524C0000 - C:\WINDOWS\SYSTEM32\SSPICLI.DLL
00007FFA54AA0000 - C:\WINDOWS\System32\IMM32.DLL
00007FFA521C0000 - C:\WINDOWS\SYSTEM32\MSASN1.dll
00007FFA52D90000 - C:\WINDOWS\System32\bcryptPrimitives.dll
00007FFA4A840000 - C:\WINDOWS\SYSTEM32\dbghelp.dll
00007FFA506F0000 - C:\WINDOWS\SYSTEM32\windows.storage.dll
00007FFA52040000 - C:\WINDOWS\SYSTEM32\Wldp.dll
00007FFA54D40000 - C:\WINDOWS\System32\SHCORE.dll
00007FFA53590000 - C:\WINDOWS\System32\shlwapi.dll
00007FFA52510000 - C:\WINDOWS\SYSTEM32\profapi.dll
00007FFA504F0000 - C:\WINDOWS\SYSTEM32\kernel.appcore.dll
00007FFA52E70000 - C:\WINDOWS\System32\bcrypt.dll
00007FFA4FF50000 - C:\WINDOWS\system32\uxtheme.dll
00007FFA4D330000 - C:\WINDOWS\SYSTEM32\cryptnet.dll
00007FFA54AD0000 - C:\WINDOWS\System32\imagehlp.dll
00007FFA51F80000 - C:\WINDOWS\SYSTEM32\CRYPTSP.dll
00007FFA516A0000 - C:\WINDOWS\system32\rsaenh.dll
00007FFA4C010000 - C:\WINDOWS\SYSTEM32\dxcore.dll
00007FFA52E20000 - C:\WINDOWS\System32\cfgmgr32.dll
00007FFA40450000 - C:\WINDOWS\SYSTEM32\drvstore.dll
00007FFA52380000 - C:\WINDOWS\SYSTEM32\devobj.dll
00007FFA0E120000 - C:\WINDOWS\system32\nvspcap64.dll
00007FFA51400000 - C:\WINDOWS\SYSTEM32\ntmarta.dll
00007FFA50EA0000 - C:\WINDOWS\SYSTEM32\gpapi.dll
00007FFA3AD60000 - C:\WINDOWS\SYSTEM32\DINPUT8.dll
00007FFA45210000 - C:\WINDOWS\SYSTEM32\inputhost.dll
00007FFA4E5B0000 - C:\WINDOWS\SYSTEM32\wintypes.dll
00007FFA4FA00000 - C:\WINDOWS\SYSTEM32\CoreMessaging.dll
00007FFA4E150000 - C:\WINDOWS\SYSTEM32\PROPSYS.dll
00007FFA4F320000 - C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
00007FFA0C6A0000 - C:\WINDOWS\SYSTEM32\nvapi64.dll
00007FFA54310000 - C:\WINDOWS\System32\SETUPAPI.dll
00007FFA54780000 - C:\WINDOWS\System32\clbcatq.dll
00007FFA45BE0000 - C:\WINDOWS\system32\napinsp.dll
00007FFA3ECB0000 - C:\WINDOWS\system32\pnrpnsp.dll
00007FFA38210000 - C:\WINDOWS\system32\wshbth.dll
00007FFA4C7E0000 - C:\WINDOWS\system32\NLAapi.dll
00007FFA51A10000 - C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
00007FFA51DA0000 - C:\WINDOWS\System32\mswsock.dll
00007FFA51A60000 - C:\WINDOWS\SYSTEM32\DNSAPI.dll
00007FFA52F00000 - C:\WINDOWS\System32\NSI.dll
00007FFA3EC90000 - C:\WINDOWS\System32\winrnr.dll
00007FFA42490000 - C:\WINDOWS\System32\fwpuclnt.dll
00007FFA42470000 - C:\Windows\System32\rasadhlp.dll
00007FFA54C20000 - C:\WINDOWS\System32\msctf.dll
00007FFA44D50000 - C:\WINDOWS\SYSTEM32\textinputframework.dll
00007FFA4D740000 - C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
00007FFA51D90000 - C:\WINDOWS\system32\wshqos.dll
00007FFA51D80000 - C:\WINDOWS\SYSTEM32\wshtcpip.DLL
00007FFA51D70000 - C:\WINDOWS\SYSTEM32\wship6.dll
00007FFA41440000 - C:\WINDOWS\SYSTEM32\TextShaping.dll
00007FFA3A010000 - C:\Program Files\Guild Wars 2\bin64\CoherentUI64.dll
00007FFA45040000 - C:\WINDOWS\SYSTEM32\d3d9.dll
00007FFA502E0000 - C:\WINDOWS\SYSTEM32\dwmapi.dll
00007FFA4B910000 - C:\WINDOWS\SYSTEM32\WINNSI.DLL
00007FFA41F30000 - C:\WINDOWS\SYSTEM32\WINHTTP.dll
00007FFA4B310000 - C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
00007FFA4B450000 - C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
00007FFA3F6F0000 - C:\WINDOWS\SYSTEM32\webio.dll
00007FFA523B0000 - C:\WINDOWS\SYSTEM32\DPAPI.dll
00007FFA358E0000 - C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_799504293a3d3200\nvldumdx.dll
00007FFA07210000 - C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_799504293a3d3200\nvd3dumx.dll
00007FFA51470000 - C:\WINDOWS\SYSTEM32\WINSTA.dll
00007FFA094F0000 - C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_799504293a3d3200\NvCamera\NvCamera64.dll
00007FFA50ED0000 - C:\WINDOWS\SYSTEM32\dxgi.dll
00007FFA50E90000 - C:\WINDOWS\SYSTEM32\HID.DLL
00007FFA4E340000 - C:\WINDOWS\SYSTEM32\d3d11.dll
00007FFA4B8B0000 - C:\WINDOWS\SYSTEM32\XINPUT9_1_0.dll
00007FFA090E0000 - C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_799504293a3d3200\NvCamera\d3dcompiler_47_64.dll
00007FF9DAB20000 - C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_799504293a3d3200\nvwgf2umx.dll
00007FFA4F130000 - C:\WINDOWS\SYSTEM32\dcomp.dll
00007FFA44040000 - C:\WINDOWS\System32\MMDevApi.dll
00007FFA4C900000 - C:\WINDOWS\SYSTEM32\wdmaud.drv
00007FFA343A0000 - C:\WINDOWS\SYSTEM32\ksuser.dll
00007FFA4DE60000 - C:\WINDOWS\SYSTEM32\AVRT.dll
00007FFA2BD10000 - C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
00007FFA51B30000 - C:\WINDOWS\SYSTEM32\powrprof.dll
00007FFA519F0000 - C:\WINDOWS\SYSTEM32\UMPDC.dll
00007FFA4D470000 - C:\WINDOWS\SYSTEM32\msacm32.drv
00007FFA4C8D0000 - C:\WINDOWS\SYSTEM32\midimap.dll
00007FFA50110000 - C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
00007FFA4D250000 - C:\WINDOWS\SYSTEM32\mscms.dll
00007FFA4D230000 - C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll
00007FFA52490000 - C:\WINDOWS\SYSTEM32\USERENV.dll
00007FFA37800000 - C:\Windows\System32\Windows.Internal.Graphics.Display.DisplayColorManagement.dll
00007FFA4C800000 - C:\WINDOWS\SYSTEM32\icm32.dll
00007FFA3B6B0000 - C:\Program Files\NVIDIA Corporation\NvContainer\MessageBus.dll
00007FFA45A20000 - C:\Users\Js\AppData\Local\Temp\E6223622-1658-4A83-8AE4-AF9C5808A7CB\bink2w64.dll
00007FFA12D70000 - C:\WINDOWS\SYSTEM32\DSOUND.DLL

*--> Game Context <--*
MapId: 1058
Flags: 0x241
ElapsedTime: 00:06:46

*--> World State <--*
<WorldState BufferCapacity="69625944" BufferUsed="64589262" DrawCalls="320" Fps="2" EffectLights="0" Lights="24" Materials="75" Particles="1626" Submodels="326" TextureLoadsPending="0" TextureMemory="434033252" Triangles="1048097" VerticesSoftwareTransformed="0" VideoMemoryTotal="63341700" CameraPos="-16000, -10661.9, -17112.5" CameraFwd="0.33718, -0.841866, 0.421392" MapName="wZY+N.uFLAy" MapNamespace="oEOy+" MapSector="m3/xI.dYUxE" MapType="Tutorial" MapFloor="1" MapId="1058" MapGuid="AEF8D731-9C92-443F-95B7-69C3FE220F0A" MapTimeOfDay="0.750000" PlayerFacing="0.337181, -0.841865, 0.421393" PlayerPos="-15797.7, -11167, -16702.2" PlayerVelocity="0, 0, -0" />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.19041.867 (64/32-bit compatible)]

*-->  Thread 0x14ac <--*

*--> Trace <--*
Pc                Rt                : Args
00007ffa`45a2befa 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ffa`45a271e6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ffa`45a27688 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6c102278 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6bfce384 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6bfce61e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6bfbdb8f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6bfc0066 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6bfba0cd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6b8a089f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6b76d18e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6b76b30c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6b76af89 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6b76c61f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6b76a98c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6b58c361 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff6`6b724071 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ffa`549f7034 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ffa`54ee2651 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 

*--> Thread registers <--*
rax=000000b08cefe5a0 rbx=0000020fbb143800 rcx=0000000000000000
rdx=000000b08cefe5e8 rsi=0000020fbb1457a0 rdi=0000000000a21c00
rip=00007ffa45a2befa rsp=000000b08cefe570 rbp=0000000000000001
 r8=0000020fbb14580c  r9=000000000002ee00 r10=0000000000000000
r11=000002102997c1e0 r12=0000000000000000 r13=000000000000ac44
r14=000000000000bb80 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246

rax-32 000000B08CEFE580  00000000`00000000 00000000`00000001 00000000`0002cba0 00007ff6`6c10247a 
rax +0 000000B08CEFE5A0  0000bb80`00020001 00100004`0002ee00 00000000`00020000 00000000`00000000 
rax+32 000000B08CEFE5C0  00000000`00000000 00007ffa`00000000 0000020f`00000049 ffffffff`00000000 
rbx-32 0000020FBB1437E0  00000000`00000000 00000000`00000000 00000000`00000000 00000020`00000000 
rbx +0 0000020FBB143800  00000320`00000780 ffffffff`0000067c 0000001e`00000000 00000000`00000001 
rbx+32 0000020FBB143820  00000010`02004410 00000000`00017044 00000000`00000000 00000000`00000001 
rdx-32 000000B08CEFE5C8  00007ffa`00000000 0000020f`00000049 ffffffff`00000000 00000000`0002cba0 
rdx +0 000000B08CEFE5E8  000180e0`00000018 00000000`0001c400 000000b0`8cefe5a0 00000000`0000bb80 
rdx+32 000000B08CEFE608  00000000`00000001 00000000`00000000 00007ffa`45a271e6 00000000`0002c900 
 r8-32 0000020FBB1457E8  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
 r8 +0 0000020FBB145808  00000000`00000000 0001c400`00000000 0000bb80`00002600 00000000`00000002 
 r8+32 0000020FBB145828  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 

*--> Code <--*
00007ffa`45a2beda  44247ce0 80010089 84248000 0000488d D$|......$....H.
00007ffa`45a2beea  44243048 8d542478 48898424 88000000 D$0H.T$xH..$....
00007ffa`45a2befa  488b0145 33c9ff50 1885c079 0733c0e9 H..E3..P...y.3..
00007ffa`45a2bf0a  55010000 8b467848 8d4e6c89 463cc786 U....FxH.Nl.F<..
00007ffa`45a2bf1a  84000000 ff7f0000 c7868800 0000ff7f ................
00007ffa`45a2bf2a  00004489 a6e40000 004489a6 e8000000 ..D......D......

*--> Stack <--*
000000b0`8cefe570  00007b41`51c38596 00000000`00000000 00000000`00000000 00000000`00000001 ...QA{..........................
000000b0`8cefe590  00000000`0002cba0 00007ff6`6c10247a 0000bb80`00020001 00100004`0002ee00 ........z$.l....................
000000b0`8cefe5b0  00000000`00020000 00000000`00000000 00000000`00000000 00007ffa`00000000 ................................
000000b0`8cefe5d0  0000020f`00000049 ffffffff`00000000 00000000`0002cba0 000180e0`00000018 I...............................
000000b0`8cefe5f0  00000000`0001c400 000000b0`8cefe5a0 00000000`0000bb80 00000000`00000001 ................................
000000b0`8cefe610  00000000`00000000 00007ffa`45a271e6 00000000`0002c900 0000020f`bb143800 .........q.E.............8......
000000b0`8cefe630  00000000`00000002 00000000`00000001 0000020f`bb143800 0000020f`bb1439dc .................8.......9......
000000b0`8cefe650  0000020f`bb1438d0 3f800000`c095f140 00000002`02104400 00000000`00000000 .8......@......?.D..............
000000b0`8cefe670  431386b6`00000000 00000210`2997c1e0 02b04ba8`6932424b 00017044`0000067c .......C...)....KB2i.K..|...Dp..
000000b0`8cefe690  00000780`0000067c 0000001e`00000320 00000010`00000001 000000b0`00000001 |....... .......................
000000b0`8cefe6b0  00000000`00000000 00000000`00000080 00000000`000002a0 00000000`00000000 ................................
000000b0`8cefe6d0  00000000`c25641d0 00000000`00000000 00000000`405a4d00 00000000`00000000 .AV..............MZ@............
000000b0`8cefe6f0  431386b6`42a8d268 c9c0d23d`42bcff92 00000000`00000000 00000000`00000000 h..B...C...B=...................
000000b0`8cefe710  0000020f`f2fd5b90 00007ffa`54f1ed41 0000020f`b866e700 00007ff6`6c7d41c6 .[......A..T......f......A}l....
000000b0`8cefe730  000000b0`8cefe820 00000000`00000080 00000000`00000000 00000000`00000000  ...............................
000000b0`8cefe750  000000b0`8cefe8c0 00000000`00000000 000000b0`8b8ab000 00007ffa`54ead23b ........................;..T....
000000b0`8cefe770  000000b0`8cefe8ec 00007ffa`54eacb51 000000b0`8cefe9b0 0000020f`ea4f1788 ........Q..T..............O.....
000000b0`8cefe790  00007ffa`54ef78c0 00000000`00000000 c0d575cb`c18fc6d7 3e946eed`40f320a1 .x.T.................u... .@.n.>
000000b0`8cefe7b0  bdd5adc0`00000002 3f800000`c095f140 00004aee`69e04706 3f000000`be5a898c ........@......?.G.i.J....Z....?
000000b0`8cefe7d0  000000b0`8b868001 000000b0`8cefe980 000000b0`00000001 0000020f`ea4f0000 ..........................O.....
000000b0`8cefe7f0  00000000`00000002 00000003`536cd652 00000000`000004b4 0000020f`ea4f1bfc ........R.lS..............O.....
000000b0`8cefe810  000000b0`8cefe980 00000000`00000073 00000000`405a4d00 00004aee`69e047f6 ........s........MZ@.....G.i.J..
000000b0`8cefe830  00000000`00000000 000000b0`8cefe980 00000000`00000000 00000000`00000003 ................................
000000b0`8cefe850  00000320`00000780 00000000`0000067c 0000001e`00000000 00000000`00000001 .... ...|.......................
000000b0`8cefe870  00000010`02004410 00000000`00017044 00000000`00000000 00000000`00000001 .D......Dp......................
000000b0`8cefe890  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
000000b0`8cefe8b0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
000000b0`8cefe8d0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
000000b0`8cefe8f0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
000000b0`8cefe910  00000000`00000000 0000020f`bb145ba0 00000000`02b04ba8 00000000`00000000 .........[.......K..............
000000b0`8cefe930  00000000`000063b0 00000000`00000000 00000000`00000000 00000000`00000000 .c..............................
000000b0`8cefe950  00000000`00000000 00000000`00000000 00000000`00000000 00000000`6932424b ........................KB2i....

*--> Error Logs <--*
17:55:06Z More than one view in the "ui_LoadingInfo" addon have the id ""; ids must be unique.
17:55:20Z NULL REWARD TRACK: 4E657A6B-560A-E211-809D-78E7D1936EF0
17:55:20Z NULL REWARD TRACK: 4E657A6B-560A-E211-809D-78E7D1936EF0
17:56:17Z Couldn't find projectile effect for skill 'loAhc.dMYcv'
17:58:38Z Couldn't find projectile effect for skill 'loAhc.dMYcv'
17:59:29Z Couldn't find projectile effect for skill 'loAhc.dMYcv'
Crashed at 18:02:02Z

*--> DirectX Device Info <--*
VendorId    = 0x10de
DeviceId    = 0x1c81
Version     = 30.0.0014.7168
Description = NVIDIA GeForce GTX 1050
Compat      = 0x00100000
VidMem      = 2048 MB

*--> NVidia Info <--*
DriverVersion = r471_59


 

Edited by steady.1345
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5 hours ago, steady.1345 said:

Module: bink2w64.dll

Repair via GW2 Client.

 

Quote

Follow these steps if you are running the game on a Windows operating system:

  1. Locate your Gw2.exe file.
  2. Right-click on the file and select Create shortcut.
  3. Rename this new shortcut to Guild Wars 2 Repair.
  4. Right-click on Guild Wars 2 Repair and select Properties.
  5. Locate the Target line and add –repair to the end. (Example: "C:\Games\Guild Wars 2\gw2.exe" -repair)
  6. Click OK.

Now double-click the Guild Wars 2 Repair shortcut. This will begin repairing your game client automatically. The game will then launch when it is complete.

NOTE: Keep in mind that the verification and repair process will run each time you double-click the Guild Wars 2 Repair shortcut; if you would like to play the game without repairing the archive, double-click on Gw2.exe or another shortcut without the -repair command in the 'Target' line.



https://help.guildwars2.com/hc/en-us/articles/201863008-Repairing-the-Game-Client

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Thank you for your reply however I have done the repair on the client as stated on OP 

 

I have updated my drivers to the latest, done the -repair on the client, updated windows, and as a last resort deleted all the game files and reinstalled. Still getting this issue... 

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