Shaun.1802 Posted August 17, 2021 Share Posted August 17, 2021 Hi i sent an anonymous ticket yesterday and tried to log in again today and still cant. Obviously I can log in to Arena Net, however I cant log in to submit a ticket that is linked to my account. I submitted all the info so should be good. Please let me know if you need my info or what I should do. Thanks Link to comment Share on other sites More sharing options...
kapenike.6793 Posted August 18, 2021 Share Posted August 18, 2021 Same issue here, I think their support is on vacation Link to comment Share on other sites More sharing options...
NixMillenium.1967 Posted August 18, 2021 Share Posted August 18, 2021 My partner is also having the same issue. He submitted his ticket on Saturday obviously not expecting an answer on Sunday but it is now Wednesday with no reply. Link to comment Share on other sites More sharing options...
kapenike.6793 Posted August 18, 2021 Share Posted August 18, 2021 3 hours ago, NixMillenium.1967 said: My partner is also having the same issue. He submitted his ticket on Saturday obviously not expecting an answer on Sunday but it is now Wednesday with no reply. Oof that long? I'm assuming they're on a free account. Still waiting on that person to hop in here that says they get responses within 2 hours .... and never fail to mention they've spent thousands on the game. Link to comment Share on other sites More sharing options...
NixMillenium.1967 Posted August 18, 2021 Share Posted August 18, 2021 1 hour ago, kapenike.6793 said: Oof that long? I'm assuming they're on a free account. Still waiting on that person to hop in here that says they get responses within 2 hours .... and never fail to mention they've spent thousands on the game. He's GW2 launch player. Bought HoT too. 1 Link to comment Share on other sites More sharing options...
Shaun.1802 Posted August 20, 2021 Author Share Posted August 20, 2021 still not able to submit a ticket due to log in issues.. Is there an ETA or information on this anywhere? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 20, 2021 Share Posted August 20, 2021 (edited) 1 hour ago, Shaun.1802 said: still not able to submit a ticket due to log in issues.. Is there an ETA or information on this anywhere? You should have received the near-immediate automated response from the CS Team. Check your spam/junk files in your email account. Edited August 20, 2021 by Inculpatus cedo.9234 Link to comment Share on other sites More sharing options...
Shaun.1802 Posted August 22, 2021 Author Share Posted August 22, 2021 Nothing. ill have to submit again Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now