Ulgrim.1732 Posted June 21, 2018 Share Posted June 21, 2018 Hi guys,Been wanting to get back into Guild Wars (the original) but it's been years since I last played and I haven't a clue what any of my old character names were and it's part of the darn login process. 4 days ago I made a support ticket to see if someone could assist but still no reply other than the automatic one, does ArenaNet still support Guild Wars 1 at all in regards to these kind of requests? I'd of expected some response at least saying they can't help within a few days if that were the case but nothing for this long feels like I'm doing something wrong.Am I being too impatient? I oversee a helpdesk and these timeframes seem a bit crazy X-D. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 21, 2018 Share Posted June 21, 2018 Due to high volume, ticket response times are running 2 to 3 weeks+. Just hang in there.Good luck. Link to comment Share on other sites More sharing options...
Ulgrim.1732 Posted June 21, 2018 Author Share Posted June 21, 2018 Oh, my apologies. I'll be patient lol.Thanks! Link to comment Share on other sites More sharing options...
DaeK.3925 Posted June 21, 2018 Share Posted June 21, 2018 Ye i created ticket with same issue, been waiting for 8 days so far. Link to comment Share on other sites More sharing options...
Matlas.6014 Posted October 13, 2018 Share Posted October 13, 2018 I have the same issue, I also made a ticket. Link to comment Share on other sites More sharing options...
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