Message received: "Unfortunately an error has occurred. Please try again later!"
Hello, I've been trying to buy gems for over a week now. Prior to that, I would get this error occasionally but eventually I would be able to purchase gems. Now it seems I can never buy them, there's always an error pop-up. I've tried numerous times daily for over a week. The error pops up for less than a second.
My sister is able to purchase gems on her account with no issues. So I had her log into my account and try to purchase gems with both my card and her card. I wanted to see if it's any issue on my end with my firewall, download, or credit card. She got the error as well when she tried to purchase gems using both my credit card and hers. She's also still able to buy gems on her account just fine. So it really seems like it's an issue with my account. Can someone please help me?
Thank you in advance.