War Eternal not unlocking... — Guild Wars 2 Forums

War Eternal not unlocking...

So I have an odd one...one of the people in my guild is having trouble with...as the title suggests...War Eternal. It's not unlocking for them...isn't selectable or even visible in the story journal (confirmed by screen sharing). Does anyone have any ideas why this would be the case? I will note she logs in daily and has so throughout the duration of War Eternal until this point with exception to Fridays (known because she's a regular for my pvp crew) and also that she has completed all other story instances so far this season EXCEPT Season 3 where she stopped halfway. I have her working on that but I can't see how that would be a hang up since she unlocked and competed 4 and 5 afterwards. Any help would be appreciated as my google-fu is failing me here.

Comments

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    Has she tried a -repair of the client?
    Contacted the CS Team via the 'Support' link above/below?

    A screenshot may be helpful.

    Good luck.

  • Just an update: the -repair client worked. Thanks for the reminder that exists...I have used it one or two times total in all my time with GW2.

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