Hello, I am unable to play the game because it crashes after 1 or 2 minutes with the error below. Please Help I have Reinstalled My Window, My graphic drivers, repaired GW2.
--> Crash <--Exception: c0000005 Memory at address ffffffff`ffffffff could not be readApp: Gw2-64.exePid: 7868BaseAddr: 00007FF65DC20000ProgramId: 101Build: 98410When: 2019-08-09T02:39:31Z 2019-08-09T08:09:31+05:30Uptime: 0 days 0:04:55Flags: 0
--> System <--Name: e68f064dIpAddr: 192.168.42.135Processors: 8 [GenuineIntel:6:10:9]OSVersion: Windows 10.0 (64 bit)
A serious Error has Occured
in Account & Technical Support
Posted
Hello, I am unable to play the game because it crashes after 1 or 2 minutes with the error below. Please Help I have Reinstalled My Window, My graphic drivers, repaired GW2.
--> Crash <--Exception: c0000005
Memory at address ffffffff`ffffffff could not be readApp: Gw2-64.exePid: 7868BaseAddr: 00007FF65DC20000ProgramId: 101Build: 98410When: 2019-08-09T02:39:31Z 2019-08-09T08:09:31+05:30Uptime: 0 days 0:04:55Flags: 0
--> System <--Name: e68f064dIpAddr: 192.168.42.135Processors: 8 [GenuineIntel:6:10:9]OSVersion: Windows 10.0 (64 bit)
--> System Memory <--Physical: 11449MB/16328MB 70%Paged: 12924MB/19272MB 67%Virtual: 134178136MB/134217727MB 3%Load: 29%CommitTotal: 6347MBCommitLimit: 19272MBCommitPeak: 6427MBSystemCache: 6446MBHandleCount: 63829ProcessCount: 145ThreadCount: 1705
--> Process Memory <--Private: 2160MBWorkingSet: 2047MBPeakWorkingSet: 2071MBPageFaults: 2617065
--> Memory Category Usage (Inclusive) <--[Category] [size(MB)] [Count]
Root 1230.71 824140
Programmer Data 857.98 373873
Engine 412.70 154449
Model-Programmer 310.69 53468
Game 302.78 164335
VRAM 302.12 12749
Uncategorized 270.55 397709
Content 212.97 55907
Collections 94.97 6195
Dictionary 93.14 2709
VRAM - Gr Postproc 91.39 20
Gr 82.22 78545
Art Assets 70.86 18180
Text 69.52 7754
Character Models 51.74 3919
Composite Models 51.56 3353
Gr Umbra 50.61 1832
VRAM - Composite Tex 43.42 142
Collide 31.32 34378
VRAM - DirectX Geo Buffers 30.56 1520
Composite Tex Pool 29.14 118
Composite Tex 29.14 118
I/O 27.57 1146
Archive 26.17 37
--> Memory Category Usage (Exclusive) <--[Category] [size(MB)] [Count]
Model-Programmer 301.14 41923
Uncategorized 270.55 397709
Content 212.97 55907
Dictionary 93.14 2709
VRAM - Gr Postproc 91.39 20
Text 69.52 7754
Gr Umbra 50.61 1832
VRAM - Composite Tex 43.42 142
VRAM - DirectX Geo Buffers 30.56 1520
Composite Tex Pool 29.14 118
Archive 26.17 37
VRAM - UI Textures 24.62 505
VRAM - Prop Tex 22.92 1409
Composite Packfile 21.96 714
Collide Havok 14.05 25369
Collide 12.43 7903
VRAM - Prop Geo 12.33 106
Composite 11.97 1909
VRAM - DDI Shader 11.43 8448
Audio FMOD 9.53 2999
Model Granny 9.51 10255
VRAM - World Map Tex 9.31 37
VRAM - Character Tex 8.31 280
VRAM - Gr Shadow 8.00 1
--> DllList <--C:\Guild Wars 2\Gw2-64.exeC:\Windows\SYSTEM32\ntdll.dllC:\Windows\System32\KERNEL32.DLLC:\Windows\System32\KERNELBASE.dllC:\Windows\System32\USER32.dllC:\Windows\System32\win32u.dllC:\Windows\System32\GDI32.dllC:\Windows\System32\gdi32full.dllC:\Windows\System32\msvcp_win.dllC:\Windows\System32\ucrtbase.dllC:\Windows\System32\ADVAPI32.dllC:\Windows\System32\msvcrt.dllC:\Windows\System32\sechost.dllC:\Windows\System32\RPCRT4.dllC:\Windows\System32\WS2_32.dllC:\Windows\System32\WINTRUST.dllC:\Windows\System32\MSASN1.dllC:\Windows\SYSTEM32\VERSION.dllC:\Windows\SYSTEM32\WTSAPI32.dllC:\Windows\System32\CRYPT32.dllC:\Windows\SYSTEM32\WINMM.dllC:\Windows\System32\PSAPI.DLLC:\Windows\SYSTEM32\winmmbase.dllC:\Windows\System32\ole32.dllC:\Windows\System32\combase.dllC:\Windows\System32\cfgmgr32.dllC:\Windows\System32\bcryptPrimitives.dllC:\Windows\System32\OLEAUT32.dllC:\Windows\System32\SHELL32.dllC:\Windows\System32\shcore.dllC:\Windows\System32\windows.storage.dllC:\Windows\System32\profapi.dllC:\Windows\System32\powrprof.dllC:\Windows\System32\shlwapi.dllC:\Windows\System32\kernel.appcore.dllC:\Windows\System32\cryptsp.dllC:\Windows\SYSTEM32\MSACM32.dllC:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17763.615_none_369f342f61b29ea2\gdiplus.dllC:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17763.615_none_10dfe124643257ed\COMCTL32.dllC:\Windows\SYSTEM32\USP10.dllC:\Windows\SYSTEM32\MSIMG32.dllC:\Windows\SYSTEM32\Secur32.dllC:\Windows\SYSTEM32\CRYPTBASE.DLLC:\Windows\SYSTEM32\SSPICLI.DLLC:\Windows\System32\IMM32.DLLC:\Windows\SYSTEM32\dbghelp.dllC:\Windows\System32\bcrypt.dllC:\Windows\system32\uxtheme.dllC:\Windows\System32\imagehlp.dllC:\Windows\system32\rsaenh.dllC:\Windows\SYSTEM32\dxgi.dllC:\Windows\system32\nvspcap64.dllC:\Windows\SYSTEM32\ntmarta.dllC:\Windows\SYSTEM32\gpapi.dllC:\Windows\SYSTEM32\cryptnet.dllC:\Windows\SYSTEM32\d3d11.dllC:\Windows\SYSTEM32\inputhost.dllC:\Windows\SYSTEM32\CoreMessaging.dllC:\Windows\SYSTEM32\twinapi.appcore.dllC:\Windows\SYSTEM32\CoreUIComponents.dllC:\Windows\SYSTEM32\d2d1.dllC:\Windows\SYSTEM32\PROPSYS.dllC:\Windows\SYSTEM32\wintypes.dllC:\Windows\SYSTEM32\RMCLIENT.dllC:\Windows\System32\Setupapi.dllC:\Windows\SYSTEM32\DEVOBJ.dllC:\Windows\system32\nvcuda.dllC:\Windows\system32\nvapi64.dllC:\Windows\SYSTEM32\mscms.dllC:\Windows\SYSTEM32\USERENV.dllC:\Windows\SYSTEM32\ColorAdapterClient.dllC:\Windows\System32\clbcatq.dllC:\Windows\System32\MSCTF.dllC:\Windows\system32\dwmapi.dllC:\Windows\system32\napinsp.dllC:\Windows\system32\pnrpnsp.dllC:\Windows\System32\mswsock.dllC:\Windows\SYSTEM32\DNSAPI.dllC:\Windows\System32\NSI.dllC:\Windows\SYSTEM32\IPHLPAPI.DLLC:\Windows\System32\winrnr.dllC:\Windows\system32\NLAapi.dllC:\Windows\system32\wshbth.dllC:\Windows\system32\Oleacc.dllC:\Windows\System32\TextInputFramework.dllC:\Windows\SYSTEM32\WindowsCodecs.dllC:\Windows\System32\fwpuclnt.dllC:\Windows\System32\rasadhlp.dllC:\Guild Wars 2\bin64\CoherentUI64.dllC:\Windows\SYSTEM32\d3d9.dllC:\Windows\SYSTEM32\WINNSI.DLLC:\Windows\SYSTEM32\DPAPI.dllC:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_f72ac76d5cae7833\nvldumdx.dllC:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_f72ac76d5cae7833\nvd3dumx.dllC:\Windows\system32\winbrand.dllC:\Windows\SYSTEM32\dsound.dllC:\Windows\SYSTEM32\DEVRTL.dllC:\Windows\SYSTEM32\SPINF.dllC:\Windows\SYSTEM32\drvstore.dllC:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_f72ac76d5cae7833\nvwgf2umx.dllC:\Windows\SYSTEM32\WINSTA.dllC:\Program Files\NVIDIA Corporation\Ansel\Tools\NvCamera64.dllC:\Windows\SYSTEM32\HID.DLLC:\Windows\SYSTEM32\XINPUT9_1_0.dllC:\Windows\SYSTEM32\urlmon.dllC:\Windows\SYSTEM32\DINPUT8.dllC:\Windows\SYSTEM32\WININET.dllC:\Windows\SYSTEM32\iertutil.dllC:\Program Files\NVIDIA Corporation\Ansel\Tools\d3dcompiler_47_64.dllC:\Windows\SYSTEM32\dcomp.dllC:\Windows\System32\MMDevApi.dllC:\Windows\SYSTEM32\wdmaud.drvC:\Windows\SYSTEM32\ksuser.dllC:\Windows\SYSTEM32\AVRT.dllC:\Windows\SYSTEM32\AUDIOSES.DLLC:\Windows\SYSTEM32\msacm32.drvC:\Windows\SYSTEM32\midimap.dllC:\Windows\SYSTEM32\resourcepolicyclient.dllC:\Windows\SYSTEM32\icm32.dllC:\Program Files\NVIDIA Corporation\NvContainer\libprotobuf.dllC:\Windows\SYSTEM32\VCRUNTIME140.dllC:\Windows\SYSTEM32\MSVCP140.dllC:\Program Files\NVIDIA Corporation\NvContainer\libeay32.dllC:\Program Files\NVIDIA Corporation\NvContainer\ssleay32.dllC:\Program Files\NVIDIA Corporation\NvContainer\poco.dllC:\Program Files\NVIDIA Corporation\NvContainer\PocoInitializer.dllC:\Program Files\NVIDIA Corporation\NvContainer\MessageBus.dllC:\Windows\SYSTEM32\dhcpcsvc.DLL
--> Game Context <--MapId: 248Flags: 0x241ElapsedTime: 00:03:29
--> World State <--
[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll][DbgHelp.dll version 10.0.17763.1 (64/32-bit compatible)]
--> Thread 0x2160 <--
--> Trace <--Pc Rt : Args00007ff6
5dc61e92 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dc62e43 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dc4dae7 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dc4ec60 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dc269a2 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65de3f3ab 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65de40235 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65ddf22e6 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65ea3fbd3 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65e92e09c 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65e9b7760 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65e25f9ca 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65e24814d 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65e238b3c 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65e232122 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dfbb0de 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dfb931e 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dfb8f99 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dfba62f 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dfb899c 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65dde32d1 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff65df722b1 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ffcb1497974 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ffcb15da271 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000--> Thread registers <--rax=0000000000000002 rbx=0000000000000002 rcx=0000000000000000rdx=0000000000000002 rsi=0000000000000003 rdi=0000000000000007rip=00007ff65dc61e92 rsp=000000d5c7bfe2f0 rbp=000000000000001br8=00000000ffffffff r9=00007ff65fa93482 r10=00007ff65fa93508r11=0000000000000001 r12=000000d5c7bfe4d0 r13=00007ff65faa2178r14=000000d5c7bfe4f0 r15=0000000000000003cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
r9-32 00007FF65FA93462 70000000
00000000 00000000
33370000 cccc000000000000 0000037f
3fffffffr9 +0 00007FF65FA93482 0000000000000002 00000000
00000000 0000000000000000 00000000
00000000r9+32 00007FF65FA934A2 4000000000000000 00000000
22660000 0000000000000000 00000000
0000026e--> Code <--00007ff6
5dc61e72 4983c102 e9720100 00410f28 1424450f I....r...A.(.$E. 00007ff6
5dc61e82 282e410f b712450f b7014983 c2020f28 (.A...E...I....(00007ff65dc61e92 ca440f28 fa440f28 ca0fc6ca 00440fc6 .D.(.D.(.....D.. 00007ff6
5dc61ea2 fa55440f c6caaa0f 28c3450f 28e5410f .UD.....(.E.(.A.00007ff65dc61eb2 28f50fc6 c3000f59 cf0fc6d2 ff0f58c8 (......Y......X. 00007ff6
5dc61ec2 0f28c30f 5915548b e8010fc6 c355440f .(..Y.T......UD.--> Stack <--000000d5
c7bfe2f0 ca948e82
4aadbdb4 48c207e0cb444087 ffffffff
00000004 ffffffffffffffff ...J.....@D....H................ 000000d5
c7bfe310 ca6192744b8464e8 47e6b080
cbb445dc cad327c0cb6b046a 48511a10
c9ffaab0 .d.Kt.a..E.....Gj.k..'........QH000000d5c7bfe330 c98f1520
cb31eaf6 48885bc04b244b31 cbcc297e
cbb739cd cbf608e1cbe11930 ..1. ...1K$K.[.H.9..~)..0....... 000000d5
c7bfe350 48f90620c960ac80 c9168f10
4946a070 caaca780cab61838 49585438
4ac92528 ... ..Hp.FI....8.......(%.J8TXI 000000d5
c7bfe370 c9569fb0cb0ff84e c8e1d698
00000000 cb1f3048cb1e5f8e cb20d1be
cb200103 N.....V............H0.... ... .000000d5c7bfe390 48bac498
80000000 484c89a04b0487ea 00000000
00000000 0000000000000000 .......H...K..LH................ 000000d5
c7bfe3b0 00007ff65fa9c174 00000000
0000014c 000000003f800000 00000000
00000000 t......L..........?............000000d5c7bfe3d0 00000000
3f000000 0000000000000000 00000000
3f4ccccd 0000000000000000 ...?..............L?............ 000000d5
c7bfe3f0 000000003f19999a 00000000
00000000 47f90620c860ac80 c8168f10
4846a070 ...?............... ..Gp.FH.... 000000d5
c7bfe410 c88f1520ca31eaf6 47885bc0
4a244b31 cb42f7394ca97318 4b6ed354
cca91ce7 ..1. ...1K$J.[.G.s.L9.B.....T.nK000000d5c7bfe430 00000000
00000000 0000000000000000 00000000
00000000 00007ff65faa1fc8 ..........................._.... 000000d5
c7bfe450 0000000000000013 00007ff6
5faa1fc0 0000000000000000 000000d5
c7bfe770 .......................p.......000000d5c7bfe470 00007ff6
5faa2178 00007ff65dc62e43 00007ff6
5faa2170 00007ff6`5dc60584 x!.....C..]....p!........]....000000d5c7bfe490 00007ff6
5faa2178 0000000000000000 00007ff6
00000020 000000d5`c7bfe4e0 x!............. ...............000000d5c7bfe4b0 000000d5
c7bfe4d0 000000d5c7bfe4f0 00007ff6
5faa1fc8 00007ff65fa92b60 ..................._....
+.....000000d5c7bfe4d0 c88f1520
ca31eaf6 47885bc04a244b31 cb42f739
4ca97318 4b6ed354cca91ce7 ..1. ...1K$J.[.G.s.L9.B.....T.nK 000000d5
c7bfe4f0 47f90620c860ac80 c8168f10
4846a070 000000003dcccccd 00000000
00000000 ... ..Gp.FH.......=............ 000000d5
c7bfe510 000000003f5f66f3 00000000
00000000 0000000000000000 00000000
00000000 .f?............................000000d5c7bfe530 00000000
00000000 0000000000000000 00000000
0000014c 00007ff65faa2170 ................L.......p!._.... 000000d5
c7bfe550 00007ff65fa92a00 00007ff6
5dc4dae7 00007ff65faa2420 00007ff6
5faa2420 .*........].... $..... $.....000000d5c7bfe570 00007ff6
5faa2420 0000027a8e612480 00007ff6
5faa1fc8 00000000`ffffff00 $......$a.z..................000000d5c7bfe590 00000000
00000000 0000000000000000 00000000
00000002 ffffffff0000014c ........................L....... 000000d5
c7bfe5b0 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 ................................000000d5c7bfe5d0 00000000
00000000 0000027a00000000 00000000
00000000 0000000000000000 ............z................... 000000d5
c7bfe5f0 0000006f00000013 00000094
00000019 0000000000000000 00000000
5dc3f242 ....o...................B..]....000000d5c7bfe610 00007ff6
5fa9c174 000000000000014c 4d800000
0000c000 00000000`00000000 t......L..............M........000000d5c7bfe630 00000000
00000000 ffffffff00000000 00000000
00000000 0000027a00000000 ............................z... 000000d5
c7bfe650 0000000095db7010 00000000
00000000 00000000ffffffff 00000000
00000000 .p..............................000000d5c7bfe670 3fffbfff
00000000 00000000bfffffff ffffffff
00000000 0000000000000000 .......?........................ 000000d5
c7bfe690 0000000000000000 00000000
00000000 00007ff65fa9c174 00000000
0000014c ................t.._....L.......000000d5c7bfe6b0 00000000
00000000 0000000000000000 00000000
00000000 ffffffff00000000 ................................ 000000d5
c7bfe6d0 0000000000000000 00000000
00000000 000000004556f46d 00000000
00000000 ................m.VE............--> Error Logs <--NULL REWARD TRACK: 2E44AD8C-BC06-E911-81B6-95103C0D6492NULL REWARD TRACK: 2E44AD8C-BC06-E911-81B6-95103C0D6492Texture missing mip chain: 0x011f2eTexture missing mip chain: 0x011f30Texture missing mip chain: 0x014655Texture missing mip chain: 0x014657Texture '0x191b16' dimensions too smallLoading '0x191b16' texture failedTexture '0x191b17' dimensions too smallLoading '0x191b17' texture failedTexture '0x191b0e' dimensions too smallLoading '0x191b0e' texture failedTexture '0x191b0f' dimensions too smallLoading '0x191b0f' texture failedNULL REWARD TRACK: 2E44AD8C-BC06-E911-81B6-95103C0D6492NULL REWARD TRACK: 2E44AD8C-BC06-E911-81B6-95103C0D6492Content is referencing a propID that doesn't exist propId='2279091191437859080'Content is referencing a propID that doesn't exist propId='2279486354198894863'Model '0x19969b': Permutation 'oncollision' not found, auto selecting permutationTexture missing mip chain: 0x011f2eTexture missing mip chain: 0x011f30Texture missing mip chain: 0x011f2eTexture missing mip chain: 0x011f30
--> DirectX Device Info <--VendorId = 0x10deDeviceId = 0x1f07Version = 26.21.0014.3160Description = NVIDIA GeForce RTX 2070Compat = 0x00100000VidMem = 0 MB