I'm suffering the same issue - it tells me I need to purchase Heart of Thorns but I have had it for a long time...Can obviously log a support ticket with anet (and I will) but they do ask us to check the support forums first. So, bumping this issue :)
Glider Skins Tab in Hero Locked
in Bugs: Game, Forum, Website
Posted
I'm suffering the same issue - it tells me I need to purchase Heart of Thorns but I have had it for a long time...Can obviously log a support ticket with anet (and I will) but they do ask us to check the support forums first. So, bumping this issue :)