Since yesterday I have a crash of the luncher which give me an error (see the image).I tried to repair the game but I had the same problem, so I decided to unistall it to redownload it.Now I'm trying to launch Gw2Setup-64.exe and I am getting this error:I don't really know what to do..Thx for reading me :)
A serious error has occurred that prevents the program from continuiing to run
in Account & Technical Support
Posted
Hello everybody!
Since yesterday I have a crash of the luncher which give me an error (see the image).I tried to repair the game but I had the same problem, so I decided to unistall it to redownload it.Now I'm trying to launch Gw2Setup-64.exe and I am getting this error:I don't really know what to do..Thx for reading me :)
The image : https://ibb.co/sq1r01F
--> Crash <--Assertion: m_readOffset + m_readLength <= m_totalBytesFile: ......\Services\File3\FileArchive.cpp(1057)App: Gw2-64.exePid: 11748Cmdline:BaseAddr: 00007FF78B8C0000ProgramId: 101Build: 61760When: 2019-10-18T17:51:36Z 2019-10-18T19:51:36+02:00Uptime: 0 days 0:00:00Flags: 0
--> System <--Name: DESKTOP-3NSUS57IpAddr: 192.168.1.50Processors: 12 [GenuineIntel:6:14:10]OSVersion: Windows 10.0 (64 bit)
--> System Memory <--Physical: 10580MB/16230MB 65%Paged: 11793MB/18662MB 63%Virtual: 134213168MB/134217727MB 3%Load: 34%CommitTotal: 6869MBCommitLimit: 18662MBCommitPeak: 8733MBSystemCache: 5707MBHandleCount: 77535ProcessCount: 187ThreadCount: 2369
--> Process Memory <--Private: 92MBWorkingSet: 46MBPeakWorkingSet: 52MBPageFaults: 40158
--> Memory Category Usage (Inclusive) <--[Category] [size(MB)] [Count]
Root 58.59 4792
Programmer Data 40.41 231
I/O 39.42 37
Asset Service 33.04 5
Uncategorized 12.07 4492
Collide Havok 6.11 69
Collide 6.11 69
Download 5.56 4
File Service 0.78 7
Engine 0.73 14
Gr 0.71 4
Gr Img 0.71 2
Networking 0.11 14
Event 0.07 2
Archive 0.04 20
Game 0.04 53
Collections 0.02 55
Content 0.02 1
Threading 0.01 15
Dictionary 0.01 23
Model-Programmer 0.01 1
BTree 0.00 6
CharClient 0.00 5
Services 0.00 8
--> Memory Category Usage (Exclusive) <--[Category] [size(MB)] [Count]
Asset Service 33.04 5
Uncategorized 12.07 4492
Collide Havok 6.11 69
Download 5.56 4
File Service 0.78 7
Gr Img 0.71 2
Networking 0.11 9
Event 0.07 2
Archive 0.04 20
Game 0.02 43
Content 0.02 1
Threading 0.01 15
Dictionary 0.01 23
Model-Programmer 0.01 1
Collections 0.01 25
Engine 0.01 6
BTree 0.00 6
CharClient 0.00 5
Services 0.00 8
Text 0.00 1
UI 0.00 14
Programmer Data 0.00 2
File Core 0.00 1
String 0.00 10
[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll][DbgHelp.dll version 10.0.17763.1 (64/32-bit compatible)]
--> SerialLoader0 Thread 0x127c <--
--> Trace <--Pc Rt : Args00007ff7
8bbaae2c 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff78bcedfb6 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff78bcf1630 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff78bccbfb8 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff78bccc91d 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff78bd1c135 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff78bba1aa9 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff78bd2818f 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ff78bd28336 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ffc8ae57974 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
0000000000007ffc8b04a271 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000--> Thread registers <--rax=0000000000000001 rbx=00007ff78caef4f0 rcx=000000e7073ff6f0rdx=00007ff78caef4f0 rsi=0000000000000421 rdi=00007ff78caef728rip=00007ff78bbaadcd rsp=000000e7073ff690 rbp=0000000000001007r8=0000000000000421 r9=000000e7073ffbb0 r10=0000000000000000r11=000000e7073ffbb0 r12=0000000000000000 r13=0000000000000000r14=0000023955b32080 r15=0000000000000000cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
rbx-32 00007FF78CAEF4D0 00007ff7
8bcee8f0 00007ff7
8b9e3080 00007ff78bcf1370 00007ff7
8bcf0380rbx +0 00007FF78CAEF4F0 2e2e5c2e2e5c2e2e 65636976
7265535c 5c33656c69465c73 68637241
656c6946rbx+32 00007FF78CAEF510 007070632e657669 2e657565
75715f6d 3d20292864616548 00004c4c
554e203drcx-32 000000E7073FF6D0 00007ff78bbaadcd 000000e7
073ff690 0000000000001007 00000239
53b20000rcx +0 000000E7073FF6F0 0000023955ae0000 00007ffc
8aff6fad 0000023953b20150 feeefeee
feeefeeercx+32 000000E7073FF710 0000023955ccccd0 00007ffc
8b026a03 00001f800010000f 0053002b
002b0033rdx-32 00007FF78CAEF4D0 00007ff78bcee8f0 00007ff7
8b9e3080 00007ff78bcf1370 00007ff7
8bcf0380rdx +0 00007FF78CAEF4F0 2e2e5c2e2e5c2e2e 65636976
7265535c 5c33656c69465c73 68637241
656c6946rdx+32 00007FF78CAEF510 007070632e657669 2e657565
75715f6d 3d20292864616548 00004c4c
554e203dr9-32 000000E7073FFB90 0000000000000000 00007ff7
8c6f40a0 0000000000000000 000000e7
073ffcf0r9 +0 000000E7073FFBB0 0000000000001007 00007ff7
8bb9dc2e 00003727eb5017ea 00000239
55772340r9+32 000000E7073FFBD0 00000000000000a8 00000239
55772340 000000000210aeec 00007ff7
8bcedfb6--> Code <--00007ff7
8bbaadad 488bf948 8d0d2915 6801418b f0488bda H..H..).h.A..H.. 00007ff7
8bbaadbd e8de8dfe ff488d4c 2460ff15 6395ed00 .....H.L$..c... 00007ff7
8bbaadcd 488b8424 58010000 48c74424 30000000 H..$X...H.D$0...00007ff78bbaaddd 00488944 2440488b 8424f800 00004885 .H.D$@H..$....H. 00007ff7
8bbaaded db488944 2448488b 84240001 00004c8d .H.D$HH..$....L.00007ff78bbaadfd 05eed6ee 00488944 2450488d 4424604c .....H.D$PH.D$
L--> Stack <--000000e7
073ff690 00000000
00000000 0000000000000000 000000e7
05b6b000 000000e741000041 ........................A..A.... 000000e7
073ff6b0 000000e7073ff6d0 000000e7
073ff6f0 0000000000000000 00007ffc
75b741c6 ..?.......?..............A.u....000000e7073ff6d0 00007ff7
8bbaadcd 000000e7073ff690 00000000
00001007 0000023953b20000 ..........?................S9... 000000e7
073ff6f0 0000023955ae0000 00007ffc
8aff6fad 0000023953b20150 feeefeee
feeefeee ...U9....o......P..S9...........000000e7073ff710 00000239
55ccccd0 00007ffc8b026a03 00001f80
0010000f 0053002b002b0033 ...U9....j..............3.+.+.S. 000000e7
073ff730 00000202002b002b 00000000
0000c42f 000000000000c42f 00007ffc
8aff88b3 +.+...../......./...............000000e7073ff750 00000239
53b20000 0000023955ae0000 00000239
55ccffc0 0000000000000001 ...S9......U9......U9........... 000000e7
073ff770 000000e7073ff6f0 00007ff7
8caef4f0 00007ff78caef4f0 000000e7
073ff690 ..?.......................?.....000000e7073ff790 00000000
00001007 0000000000000421 00007ff7
8caef728 0000000000000421 ........!.......(.......!....... 000000e7
073ff7b0 000000e7073ffbb0 00000000
00000000 000000e7073ffbb0 00000000
00000000 ..?...............?.............000000e7073ff7d0 00000000
00000000 0000023955b32080 00000000
00000000 00007ff78bbaadcd ......... .U9................... 000000e7
073ff7f0 000000000000027f 00000000
00000000 0000000000000000 0000ffff
00001f80 ................................000000e7073ff810 00000000
00000000 0000000000000000 00000000
00000000 0000000000000000 ................................ 000000e7
073ff830 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 ................................000000e7073ff850 00000000
00000000 0000000000000000 00000000
00000000 0000000000000000 ................................ 000000e7
073ff870 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 ................................000000e7073ff890 00000000
00000000 0000000000000000 00000000
00000000 0000000000000000 ................................ 000000e7
073ff8b0 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 ................................000000e7073ff8d0 00000000
00000000 0000000000000000 00000000
00000000 0000000000000000 ................................ 000000e7
073ff8f0 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 ................................000000e7073ff910 00000000
00000000 0000000000000000 00000000
00000000 0000000000000000 ................................ 000000e7
073ff930 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 ................................000000e7073ff950 00000000
00000000 0000000000000000 00000000
00000000 0000000000000000 ................................ 000000e7
073ff970 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 ................................000000e7073ff990 00000000
00000000 00000000000c0020 00000000
00000000 00007ffc8b055678 ........ ...............xV...... 000000e7
073ff9b0 000000000000042d 00000239
53b26310 000000000000001f 00000000
00000001 -........c.S9...................000000e7073ff9d0 00000239
55d8ccf0 0000023955ccccd0 00000239
53b20000 00007ffc8aff4f91 ...U9......U9......S9....O...... 000000e7
073ff9f0 0000000000000000 00000239
53b20000 0000000000000000 00000239
53aa0000 ...........S9..............S9...000000e7073ffa10 00000000
41000041 0000000000000000 00000239
55801350 0000000000000000 A..A............P..U9........... 000000e7
073ffa30 00001f8000100001 00000239
53aa2580 0000023953aa0cc0 00000000
00000004 .........%.S9......S9...........000000e7073ffa50 00000000
000000a0 0000000000001bf8 00000000
00000000 0000000000000098 ................................ 000000e7
073ffa70 0000000000000000 00000000
00000004 00000000000000a0 00000000
00000000 ................................