harryob.3704
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Posts posted by harryob.3704
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Appears I fixed it. I disabled wireless AC on the new laptop and only allowed it to connect via wireless N. No disconnects since. No idea why this worked though.
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Wife just got a new laptop. Everything works well but the game has been disconnecting for her ONLY on her new PC constantly. She's either getting an error 58:x:x or 7:x:x after just a few minutes connected. Things I've tried:
Reboots (all components)Assign new IPRe-Install gameSwitch from 5GHZ to 2.4GHZUpdate all driversEnsure required ports are specially open on router.
Are there any other settings I can tweak or try? This makes absolutely no sense to me as the other 3 PCs in the house can connect and hold a connection just fine. There are no other noticeable internet issues with the new PC at all. Thanks for any suggestions; I'm beyond frustrated at this point.
Wireless hardware data:
Manufacturer: Intel CorporationDescription: Intel® Wireless-AC 9560 160MHzDriver version: 21.90.3.2
Connectivity issues and constant disconnects on 1 of 4 PCs in household
in Account & Technical Support
Posted
I was in the same room as the router and the PC passed all other stability tests I could throw at it while connected before I went line by line on the wireless card setting and isolated the wireless AC issue. The wireless connection itself never dropped, just the connection to GW2 servers. The router is an Asus RT-AC3200 and I have it set to broadcast at max power.
Odd issue, but hopefully this fix can assist someone else.