Swift.9786
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Posts posted by Swift.9786
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Tens of thousands, you say? Then there's no need of luck, I suppose.
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So I submitted a ticket, around 9 days ago, asking about 3 characters that I deleted, if they could be brought back or not. You would think character recovery is being regarded with higher priority on their lists, since if someone creates another with that same name then it becomes impossible to accomplish anymore.Anyways, that is not the main point of this piece of text. If replying to the request with a positive or negative answer is impractical, can there, at least, be an estimate, automatic or not, based on the number of already existing tickets, of how much time it will take to even review the solicitation? Half a week, one month, two... maybe even six? At least there would be something to look forward to, rather than being kept in the dark.
Ticket Response
in Account & Technical Support
Posted
My issue was resolved by the support team. So you will have to wait a bit longer. And make sure that your request is submitted in the right category.