This was written by support gg:"""GM Wonder Tree (Guild Wars 2 Support) Nov 28, 2020, 8:10 PST Thank you for contacting Guild Wars 2 Support! We understand that you’re seeking a refund for the Grand Lion Griffon Skin recently purchased from the Gem Store. Sadly, we are unable to refund the Gems used to make this purchase due to it having been consumed and unlocked within the account. When making a purchase, we urge users to be careful as there are times where Customer Support is unable to assist. If you have any questions or concerns, please let us know.""" Let me be around ???, I haven't asked for any damages or refunds from another game so far. I'll delete it too and look forward to playing New World. byeBye GW2