I have an issue on the GW2 launcher, when I write the e-mail address it doesn't write the @, I've tried somewhere else and the buttons work perfectly, it happens only on the launcher and I can't copy/paste the address to avoid this issue.
Same here, yesterday I've finished to reclaim all the drops but still none of them have been delivered in-game.
I remember that when there was the pre-order of EoD and preordered the Ultimate Edition I had to wait like 3 days to get the 4000 Gems, but I don't know if it is the same in this case.