I was having the same problem when attempting to install the game in my laptop. How it was fixed for me was:
I created a new allowance to let the game through the firewall, then started the game and selected the "auto-play" box and the game loaded. While inside the game whenever I had to got to an area that hasn't been downloaded, I would choose to download it and I would be on my way. The area downloads in the game are very fast, less than 20 seconds in most cases. I did not download every zone in one session, nor did I download all game files while in game, I simply played the game normally then logged out. After I left the game and restated the launcher it resumed downloading the rest of the game the normal way, but very slowly.
Download refuses to proceed! Please help!! [Merged]
in Account & Technical Support
Posted · Edited by Rescind.7053
Hello,
I was having the same problem when attempting to install the game in my laptop. How it was fixed for me was:
I created a new allowance to let the game through the firewall, then started the game and selected the "auto-play" box and the game loaded. While inside the game whenever I had to got to an area that hasn't been downloaded, I would choose to download it and I would be on my way. The area downloads in the game are very fast, less than 20 seconds in most cases. I did not download every zone in one session, nor did I download all game files while in game, I simply played the game normally then logged out. After I left the game and restated the launcher it resumed downloading the rest of the game the normal way, but very slowly.
Hope it helps.