Yetsuo.6120

Update from my end it's not a bug it's a feature and they don't care.

Since yesterday I have email support after finding it and linking the page just in case anyone else was looking for it in the future. They responded with a pretty generic response of "Hello, Please submit an in-game bug report so that the Quality Assurance Team can investigate your issue. There are two ways you can do this: In-Game This is a simple method you can use from within the game. It identifies your game account and character. It does not allow for screenshots, but you can include URL links to images and videos. 1. Click on the “Game Menu” button in the upper left-hand corner. 2. Choose the “Support” option from the menu. 3. Click on “Report a Bug” and fill out the form. Guild Wars 2 Bugs sub-forum: https://forum.guildwars2.com/forum/9-bugs-game-forum-website/ The forum allows you to add screenshots and links. You can also track if your bug has been reported by other players. Please note that the Quality Assurance Team does not respond to every bug report, but all reports are reviewed, triaged, and investigated. If there is anything else we can help with, let us know. " I get that it's best to go through proper channels but this is pretty underwhelming and feels very much like a "not my job" response. Might as well have been a robot. I'll still report to both but definitely don't feel like a valued customer. Not to mention searching found This thread in bugs and apparently they have previously given the answer "just go buy PoF" and judging but the responses in there this has been reported before and they aren't going to do anything about it. You'd think that the support team would at least have record about it in their Zen Desk and be able to give a proper response instead of a run around wild goose chase.

Still an bug/issue in June 2024

I don't get the joke -shrug-

Do you know that email? They seem to not want people to be able to find it. NVM I found it. https://help.guildwars2.com/hc/en-us/articles/360047675213-Help-Our-Support-Team-Help-You support@arena.net

I'm trying to but even though sign in with steam works fine on the forums here it's a constant loop error of "something went wrong" on their main site. Go figure.

Gallery with proof of mastery, achievement, and lack of tab for dying.

Okay so we have come to the conclusion that this is A-Nets fault right? I'm not crazy? @Schimmi.6872 and @Ashantara.8731 I was about to hop on and take a screen shot but read the whole thread first. But yeah The tab just isn't there at all should I place a ticket? Do you think they will even do anything about it?

So it's basically all in the title, spend days working hard to unlock the skyscale mount excited to turn it pink AF and nope. I've looked through the wiki and have done tons of google foo and I just can't. From what other people in game have said it should have become available once I had my first "fully owned mount" which I do now. The unlocked but not mastered raptor doesn't count according to them. (I have fully completed the mastery "tree" and "a New Friend".) Well I've done that now and I still can dye my mount. The only thing I can think of now is that for some reason A Net failed to address the issue of someone only owning SotO and unlocking a mount and assuming that everyone would have the earlier expansions first. Logical? Yes. Lazy AF? Also yes. I plan to pick the others up during the summer sale hopefully and figured SotO wouldn't so but it early. I'd love to be proven wrong here and will fully admit to putting my foot in my mouth if done so, I just really would like to dye my mount please so if I'm missing some step let me know.