[Story Mission Disconnects At The End Of Quest]

@"MoonBearBush.1943" said:So I got a response stating that I was not entitled to a refund as I'd used the gems I got from buying the deluxe edition of PoF. What's ridiculous about this is I bought the game on 9th April (Monday past) so I can even use the Black Lion Trading Post properly (I believe it unlocked today) so my gems were spent on utility items (infinite picks and some other account bound stuff like that etc.) and the rest was used for some gold which I haven't used as I was waiting until I could use the trading post properly.

I also bought the standard edition of HoT alongside the deluxe version of PoF.

I'm rather baffled that I'm not entitled to refund when I forked out a substantial amount of money on a game that I know doesn't work properly (same thing happens in PoF) because I used the gems that came with it?! That some shady practice right there...

So what I've got with my dealing of AreaNet so far is that once they have your money they will do their kitten best to not give it back even though the vast majority of their game will not work.

I've tried all I bloody can to get it to work like running it as admin, changing client ports to 443, 80 etc, turning off my AV/adding GW2 into the exceptions list, trying that host code nonsense that AreaNet posted as a"fix", rebooting my router (please note that I am plugged straight in via cable). I even called my internet provider Virgin to troubleshoot this and they can't see anything wrong on my end but I have requested a new router to test that out anyways.

I love this game and used to think AreaNet are good folks but I'm beginning to lose my kitten here.

I am also with Virgin MoonBear.. i was also going to ring them and ask for a new router.. its strange because after googling i see that elder scrolls online also have this issue with disconnecting.. all over the world, its bloody shite.. i was bloody well enjoying the PoF story and close to finishing it and then it just got too much like you said playing for 40mins to over an hour only to get kicked off .. not to mention we are gated in terms of achievements and mounts we need to go the story for ... bad game design honestly

[Story Mission Disconnects At The End Of Quest]

Hey Moonbear! I have recently came back to GW2 and have been playing for little over a week now and i keep having the same issue and its absolutely disgusting, playing 40mins to sometimes over an hour on a chapter in story mode only to be on the final talk between the npc's before your finished and the server just disconnects you....i have tried every option on the forums and everything i could think of, even reinstall windows and that just to see if it would make a difference and it dont.. i have friends who play with me and they live 5 mins around the corner from me and yet they have no issues?My computer beasts the game on max settings and i can play the game in open world pvp wvw all the new zones no problem no disconnects and the moment i try to do a little story mode it kicks me.. i would really love to get this fixed or someone find out what the issue is so i can play the game as i really enjoy playing it..

my pc specs:Intel i7-6700k (oc'd) 4.8GHz16 gigs ramgeforce 1070 gtx