Magpiez.2957
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Posts posted by Magpiez.2957
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Just to chip in here, I've been waiting on a response to my ticket #6901155 since Saturday @ 12:41 (UK).
@Gaile Gray.6029 are you able to assist at all please? :(
[Merged] Customer Support Ticket Response Times
in Account & Technical Support
Posted
Just want to note here that after 11 days I started getting some responses. The next day GM Jeshimiroll worked with me not only to obtain my original account but to also then get everything merged in to my current GW2 account.
You may have to wait due to many tickets and some more in depth issues, but the lengths these support staff will go to to help you will be worth the wait.
I can't thank Jeshimiroll enough and a text post doesn't do it justice.