[How do you fix game crash after clicking play?]

@Healix.5819 said:

@Luupita.9482 said:00007FFFCA3A0000 - C:\Program Files (x86)\Mirillis\Action!\action_x64.dll

Try disabling/uninstalling this one. (Mirillis Action! - screen recording)

This was the culprit! Thanks so much for suggesting this to me. It's the first time I've ever had a problem with running it and GW2 together since I've recorded PvP with it, but apparently there is a first time for everything.

[How do you fix game crash after clicking play?]

@Healix.5819 said:

@Luupita.9482 said:I don't have the usual culprits;ArcdpsReshadeRivatunerMSIAfterburner

Mumble and Discord have also been common ones. Less specifically, it could be any overlay or anything involved with the graphics, including the graphics drivers. See the DLLList section in the crash log for more information on d3d9.dll and what other files are being used.

This is the dll List, and it's all greek to me...not sure if you can make heads or tails of it.

00007FF6505D0000 - E:\Guild Wars 2\Gw2-64.exe00007FF807B80000 - C:\Windows\SYSTEM32\ntdll.dll00007FF806FC0000 - C:\Windows\system32\KERNEL32.DLL00007FF8050F0000 - C:\Windows\system32\KERNELBASE.dll00007FF807420000 - C:\Windows\system32\USER32.dll00007FF805410000 - C:\Windows\system32\ADVAPI32.dll00007FF803860000 - C:\Windows\SYSTEM32\VERSION.dll00007FF8057D0000 - C:\Windows\system32\WS2_32.dll00007FF803590000 - C:\Windows\SYSTEM32\WTSAPI32.dll00007FF802930000 - C:\Windows\SYSTEM32\WINMM.dll00007FF804D80000 - C:\Windows\system32\WINTRUST.dll00007FF806F50000 - C:\Windows\system32\PSAPI.DLL00007FF807790000 - C:\Windows\system32\GDI32.dll00007FF8054C0000 - C:\Windows\system32\ole32.dll00007FF807140000 - C:\Windows\system32\OLEAUT32.dll00007FF805A10000 - C:\Windows\system32\SHELL32.dll00007FFFDD0B0000 - C:\Windows\SYSTEM32\MSACM32.dll00007FFFFAEA0000 - C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.19264_none_933057a3474b6347\gdiplus.dll00007FFFFA2F0000 - C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_34ae2abd958aedeb\COMCTL32.dll00007FF804DE0000 - C:\Windows\system32\CRYPT32.dll00007FFFEFC30000 - C:\Windows\SYSTEM32\USP10.dll00007FFFFD530000 - C:\Windows\SYSTEM32\MSIMG32.dll00007FF800F20000 - C:\Windows\SYSTEM32\Secur32.dll00007FF805890000 - C:\Windows\system32\msvcrt.dll00007FF806F60000 - C:\Windows\SYSTEM32\sechost.dll00007FF805210000 - C:\Windows\system32\RPCRT4.dll00007FF806F40000 - C:\Windows\system32\NSI.dll00007FF802850000 - C:\Windows\SYSTEM32\WINMMBASE.dll00007FF804D60000 - C:\Windows\system32\MSASN1.dll00007FF807210000 - C:\Windows\SYSTEM32\combase.dll00007FF8059B0000 - C:\Windows\system32\SHLWAPI.dll00007FF804FC0000 - C:\Windows\system32\SspiCli.dll00007FF804FF0000 - C:\Windows\SYSTEM32\cfgmgr32.dll00007FF803AC0000 - C:\Windows\SYSTEM32\DEVOBJ.dll00007FF804B20000 - C:\Windows\SYSTEM32\CRYPTBASE.DLL00007FF804AB0000 - C:\Windows\SYSTEM32\bcryptPrimitives.dll00007FF807100000 - C:\Windows\system32\IMM32.DLL00007FF805670000 - C:\Windows\system32\MSCTF.dll00007FFFFA6D0000 - C:\Windows\SYSTEM32\dbghelp.dll00007FF8037A0000 - C:\Windows\SYSTEM32\SHCORE.dll00007FF804CB0000 - C:\Windows\SYSTEM32\profapi.dll00007FF803B10000 - C:\Windows\SYSTEM32\kernel.appcore.dll00007FF803940000 - C:\Windows\system32\uxtheme.dll00007FFFCA8D0000 - C:\Windows\system32\nvspcap64.dll00007FF803760000 - C:\Windows\SYSTEM32\ntmarta.dll00007FF8079A0000 - C:\Windows\system32\imagehlp.dll00007FF804540000 - C:\Windows\SYSTEM32\CRYPTSP.dll00007FF804120000 - C:\Windows\system32\rsaenh.dll00007FF804790000 - C:\Windows\SYSTEM32\bcrypt.dll00007FF804760000 - C:\Windows\SYSTEM32\ncrypt.dll00007FF804720000 - C:\Windows\SYSTEM32\NTASN1.dll00007FF803E60000 - C:\Windows\SYSTEM32\gpapi.dll00007FF803720000 - C:\Windows\SYSTEM32\cryptnet.dll00007FF805830000 - C:\Windows\system32\WLDAP32.dll00007FF805350000 - C:\Windows\SYSTEM32\clbcatq.dll00007FF802E20000 - C:\Windows\system32\dwmapi.dll00007FFFF0EA0000 - C:\Windows\system32\napinsp.dll00007FFFF0EC0000 - C:\Windows\system32\pnrpnsp.dll00007FF801180000 - C:\Windows\system32\NLAapi.dll00007FF8044E0000 - C:\Windows\System32\mswsock.dll00007FF8042E0000 - C:\Windows\SYSTEM32\DNSAPI.dll00007FFFF0EE0000 - C:\Windows\System32\winrnr.dll00007FF8004A0000 - C:\Windows\SYSTEM32\IPHLPAPI.DLL00007FF800480000 - C:\Windows\SYSTEM32\WINNSI.DLL00007FFFFDAD0000 - C:\Windows\System32\fwpuclnt.dll00007FFFF52B0000 - C:\Windows\System32\rasadhlp.dll00007FF802C40000 - C:\Windows\SYSTEM32\WindowsCodecs.dll00007FFFCACA0000 - E:\Guild Wars 2\bin64\CoherentUI64.dll00007FFFFC790000 - C:\Windows\SYSTEM32\d3d9.dll00007FFFCA3A0000 - C:\Program Files (x86)\Mirillis\Action!\action_x64.dll00007FFFF9F50000 - C:\Windows\SYSTEM32\WINHTTP.dll00007FFFE8D20000 - C:\Windows\SYSTEM32\WSOCK32.dll00007FF803900000 - C:\Windows\SYSTEM32\DPAPI.dll00007FFFE9240000 - C:\Windows\SYSTEM32\nvd3dumx.dll00007FFFFCFC0000 - C:\Windows\SYSTEM32\nvapi64.dll00007FF8075A0000 - C:\Windows\system32\SETUPAPI.dll00007FF802960000 - C:\Windows\SYSTEM32\dxgi.dll00007FF804BB0000 - C:\Windows\System32\POWRPROF.dll00007FF801D20000 - C:\Windows\system32\winbrand.dll00007FFFD89C0000 - C:\Windows\SYSTEM32\dsound.dll00007FF801BE0000 - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll00007FFFE1910000 - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll00007FF804B30000 - C:\Windows\SYSTEM32\WINSTA.dll

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll][DbgHelp.dll version 6.3.9600.17787 (64/32-bit compatible)]

[How do you fix game crash after clicking play?]

@Nokomis.5076 said:Well d3d9.dll is not a standard file from Guild Wars 2, it is not placed from the installation or during patching. Delete it.

So... basically you lied, because you must have something that affects the game. Maybe an unusual culprit?

Well okay that's a bit rude accusing me of lying but I'll overlook that. I've also had the game since it dropped so if I don't remember after all those years that I had something in there and deleted it a while later that's not my fault. I can only tell you that I have none of the files I mentioned not having.

@Ayrilana.1396 said:

@Luupita.9482 said:

@Inculpatus cedo.9234 said:This is the issue: Module: d3d9.dll

How does this information help me solve my game crash exactly?

You delete or move it out of that folder.

I have deleted it, it didn't fix anything. I didn't delete it at first cause I had no idea what it was.

[How do you fix game crash after clicking play?]

@Inculpatus cedo.9234 said:This is the issue: Module: d3d9.dll

How does this information help me solve my game crash exactly?

[How do you fix game crash after clicking play?]

My game error is:

--> Crash <--Exception: c0000409App: Gw2-64.exePid: 11392BaseAddr: 00007FF6505D0000ProgramId: 101Build: 100690Module: d3d9.dllWhen: 2019-12-03T17:56:31Z 2019-12-04T03:56:31+10:00Uptime: 0 days 0:00:20Flags: 0_I don't have the usual culprits;ArcdpsReshadeRivatunerMSIAfterburner

This has happened in the past but I somehow got past it and can't remember what I did(pretty sure it was another error then as well). I already tried repairing the game(obviously didn't work), and have sent multiple error reports due to this crash. If anyone has any advice that might fix this I would appreciate it since i haven't played in months and was looking to see the new changes.