I got the same issue, when it was installed it would not update and I was thinking it was due to not checking regularly for updates, tried everything Support would likely suggest I do and it did not work.
Then I uninstalled it and cleaned up any leftover files and downloaded a fresh copy from this site and it stopped at 12% and would not budge, I know the issue was not my end as I had no trouble playing other games that were slightly more intensive resources wise and I could run GW2 anyway but for some reason, the launcher would not install the game.
Cant download the game, Stops at 10-17 percent.
in Account & Technical Support
Posted
I got the same issue, when it was installed it would not update and I was thinking it was due to not checking regularly for updates, tried everything Support would likely suggest I do and it did not work.
Then I uninstalled it and cleaned up any leftover files and downloaded a fresh copy from this site and it stopped at 12% and would not budge, I know the issue was not my end as I had no trouble playing other games that were slightly more intensive resources wise and I could run GW2 anyway but for some reason, the launcher would not install the game.
Since then I have not tried to install again!