Elonian Introductory Package in Gem Store has different, less valuable contents upon purchase

[skogkatt.7586]

I'm not sure if this is the right place to ask about the matter, I guess I should definitely also write a support ticket--but if it is something that can be fixed in-game, it might help a lot of people, and be a cleaner less labour-intensive solution than everyone sending support tickets maybe?

It is listed as containing the "Black Lion Sample Pack" and while this is accurate, the record for this specific included package is not--and was a very much factor in making my purchase.As on the wiki: ( https://wiki.guildwars2.com/wiki/Black_Lion_Sample_Pack ) , and as viewable in the system: ( https://api.guildwars2.com/v2/items?ids=85339&lang=en ) it lists containing 5 Dye Packs (pretty valuable) but it rather contained 5 Unindentified Dyes when I opened it (far less valuable, and cheap on the trading post). It's actually a pretty huge difference.

I hope this was the right place for this. Thank you for any help.

[Inculpatus cedo.9234]

Even if it was 'fixed' by changing what was included in the package, you would probably need to contact the CS Team for a refund or replacement of items.

Good luck.