Previously posted in tech support.. but probably should be a bug report posting

[Synn.8617]

I posted this earlier today in tech support forum.. but I guess it's a bug report. Does one have to submit a ticket somewhere? Haven't had any bugs really in thousands of hours of gameplay.. so don't actually know.  Here's what I posted...

 

So.. this morning I noticed shared slots were on sale. I purchased 5 of them. I already had 16.

 

Once I had them, I wanted to pull a couple of things out of my bank and put them in the shared slots.  One was the "Invite to the Party" item that transports you to whichever festival is going on at the time. That one isn't such a big deal.

The other item was the permanent Silver-Fed Salvage-O-Matic. I don't want to have to buy that one again. I've had it for years. It was in my bank, because I was trying to use up the many Mystic Salvage Kits I had made.

 

All I did was double-click each item while it was sitting in my bank...which I've done hundreds of times for items and they just go into your character's bags. This time.. they just disappeared. I didn't just drag them directly into the shared slots. Double-clicked them.. and they just vanished. I did this with a few other little items, like some wool scraps... a few bronze ingots... same thing.. POOF.

 

Would love to get them back, Thanks. This happened around 7:40AM, Pacific Time.

Thanks

 

A couple of replies suggested that I should check my bags to make sure they were open, or that things don't go directly into shared slots... I know this.. I"ve played since release...

I've taken things out of bank by double clicking, hundreds of times.. never a problem.. they go into your toon's bags.. not the shared slots.. the bags...

The things just went POOF.  I did a search on my bags.. on my bank.... just.. gone. The shared slots never came into play, as I never got the chance to put the items into the shared slots, as they never showed up in my bags.

[Synn.8617]

Further to this post.... it seems that the toon I bought these extra slots on is bugged now.

Just did my morning farm of flax, in Verdant Brink and Draconis Mons.  No flax in my bags... NO, I didn't deposit materials...

 

Every other toon I farmed on this morning (14 toons) did not have this problem.

[Inculpatus cedo.9234]

Again, as noted in your other thread, you will need to discuss the issue with CS.

 

Good luck. 

 

(Have you tried a -repair of the client?)

 

Oh, and you are absolutely sure you have no bags collapsed?  As that's usually the solution to this issue.

Edited May 23, 2021 by Inculpatus cedo.9234