A few reasons why.
UI UI UI.
Standings is broken.
Live matches is broken.
Theres a tab that says Ranked or Unranked and selectors below it. Well I was tricked into believing it was for both unranked and ranked, after I noticed it says Unranked preference.
Several different people told me Ranked and Unranked doesnt matter right now (season is over), when I asked about waiting in que difference between unranked and ranked right now. Obviously I got lied too. Because I got conquest and not stronghold.
Anyways, back to Tournament mode.
Why is the UI broke??? Have a newbie intern? Tell them to do something useful and fix it. All it requires is functing GET and PUT HTTP requests. Not hard. Simple stuff broken and stays broken, bad reputation.