Lukasy.4306 Posted June 27, 2018 Share Posted June 27, 2018 I submitted a ticket several days ago,and the last activity time updated a day later. But i didn’t see any response in my ticket. I have no idea why updated the date without any response. Buged so response didn’t reach me? Or something I don’t know. Link to comment Share on other sites More sharing options...
SlippyCheeze.5483 Posted June 27, 2018 Share Posted June 27, 2018 @"Lukasy.4306" said:I submitted a ticket several days ago,and the last activity time updated a day later. But i didn’t see any response in my ticket. I have no idea why updated the date without any response. Buged so response didn’t reach me? Or something I don’t know. Could be either. Could be that a CS person is working on it, but the issue isn't resolved yet -- the work was just "confirm the issue, sort it into the appropriate queue" or something.Your best bet is to ask for a status update in the ticket itself. (Not a new ticket, add it to the current one.) Link to comment Share on other sites More sharing options...
Linken.6345 Posted June 27, 2018 Share Posted June 27, 2018 it was looked at and then put forward to the correct pile for said team most likely. Link to comment Share on other sites More sharing options...
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