Hominy Hank.8915 Posted April 30, 2020 Share Posted April 30, 2020 I would like to purchase the Exo-Suit appearance Pack but it says that it requires "Guild Wars 2: Heart of Thorns", which I do have. When I click on the button to buy the pack I get a message saying "Newly created accounts must meet the following requirements before using this feature: 1) Upgrade your account with a Guild wars 2 expansion. 2) Newly unlocked accounts require validation. You have satisfied this requirement." Both of those requirements have a green check mark next to them, my account is far from new and I have validated my account before this. I have put in a ticket already for this issue but no response yet. Anyone have any idea what might be going on here? Link to comment Share on other sites More sharing options...
Hominy Hank.8915 Posted April 30, 2020 Author Share Posted April 30, 2020 https://imgur.com/a/jPxOX7cTrying to post a screen shot. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted April 30, 2020 Share Posted April 30, 2020 It's a bug. And https://en-forum.guildwars2.com/discussion/104184/a-message-about-customer-support-response-times#latest Link to comment Share on other sites More sharing options...
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