ENCROACHER.1467

Subscribing to a VPN service to see if this fixes the issue, is hardly reasonable IMO. Despite network backbone issues that may be occurring, why is it only at the end of a mission during a cutscene queue? That part of this issue needs to change. ANets already got the money tho. So I don't expect anything to change. I can stay connected for up to 12 hours without issue. The moment I hit the end of a story ... BAM! And also have zero issues with any of the other 500 games in my library. So, again, to me, subscribing to a VPN just for this, is not in my cards. Happy if it works for others but ... nope. Maybe Guild Wars 2 should have subscriptions, then they may care about the issue.

Yup. Can confirm. I have uninstalled and don't see myself coming back any time soon unless Anet fixes whatever mechanic they have at the end of missions that reports to the client/server that causes this issue. Or a better check point system. I've been through all the fixes, support (if you can call it that), multiple ISPs, modems, and more. Sadly, it does appear that Anet doesn't care to fix this issue nor acknowledge it. Go give your money to another company. That's what I'll be doing.

I have given up. Over the last 2 weeks I've been on the phone with my own ISP and even an ISP I do not currently use for close to 10 hours or more, and (side note) can't complain about the customer service from both. They've bumped me up to higher IT guys and and have been running diagnostics and traceroutes and all we can come up with is that from the time it goes outside the ISPs servers and heads to Anet there are some massive infrastructure issues. Not to mention the game design that causes this issue to happen, for some reason, ONLY at the end checkpoint of a mission that times out and drops the client connection. This is Anets problem. And seeing how its been years and they cant even seem to replicate it once or fix/change the design of the end of missions check that cause this... well, I'm throwing in my towel. That's it. I'll miss everyone. I really do enjoy the game. Anet, get your shit together. Sigh.

Well... this was my 22nd attempt on PoF Story "The Departing" and after my fight with Balthazar I was FINALLY taken to the next part of the story for the first time I've ever seen. 45 minutes later as, I assume, I was about to finish that part... AGAIN I was disconnected. And you know where it put me? Back before I faught Balthazar. An hour ago. GONE. I have tried EVERY fix, from port 80, 443, DMZ'd my PC, had my modem replaced, conferred with my ISP on ports and packets, Low settings, High settings, Fullscreen, Windowed, Windowed Fullscreen, -repair, -verify, uninstall, deleted cache, fresh install, I even bought a fresh hdd, all drivers and BIOS up to date. RTX 2060 6GB, 16 GB RAM, i7 4790k, No overclock, 350mb fibre. HOW in hell have they not been able to replicate this? Absolutely unacceptable. I'm done. Looking forward to an automated response to my ticket before giving up completely. Shame. Cuz when it works, it's an enjoyable game. Just picked up the Mad King mount skins too. Contemplating filing for charge back on grounds of faulty product. I understand this would nullify my account and would no longer be able to play, but at this point, it's pretty much the same thing anyways. Disappointing is putting it mildly. just wanted to get my voice out there and get in line behind the thousands of others this has been happening to for YEARS. (was gonna edit for grammar but... meh) XD