I tried to buy gems and couldn't. A thread said to put a ticket in. I tried but I get the following message (I am in the US and not using a VPN) -"Your IP address is not permitted.IP restrictions are enabled. Access may require connecting to an office network or VPN. Contact your Zendesk administrator for help." Link I get the message - https://help.guildwars2.com/ So I can't buy gems or put in a ticket to resolve why I can't buy gems. This is very annoying.